JOIN OUR TEAM AS A QUALITY ASSURANCE OFFICER!

Location: David Lewis Warford Site
Reports to: Quality Assurance Manager
Are you passionate about ensuring the highest standards in care and education? Do you thrive in a role where attention to detail, compliance, and continuous improvement are key? If so, we have the perfect opportunity for you!
We are seeking a meticulous and proactive Quality Assurance Officer to join our team. In this role, you will play a vital part in maintaining and enhancing service quality across our Residential, Education, and Day Services.

• Ensuring Compliance – Support the Quality Assurance Manager in ensuring all services meet legislative, regulatory, and internal policy standards.
• Driving Continuous Improvement – Conduct audits, monitor outcomes, and implement action plans to enhance service quality.
• Engaging with Stakeholders – Work closely with service users, families, and external professionals to gather feedback and drive positive change.
• Supporting Leadership – Assist service leads in governance processes, quality audits, and compliance systems to uphold best practices.
• Training & Development – Help create and deliver training sessions that promote a culture of excellence, inclusivity, and empowerment.
• Safeguarding & Wellbeing – Ensure all safeguarding policies and procedures are upheld, promoting a safe and supportive environment for service users.