Quality Assurance Officer at EastWest Bank

Pasig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Compliance Monitoring, Audit Framework Design, Risk Assessment, Credit And Collections Proficiency, Banking Operations, Banking Regulations, Process Improvement, Automation, Access Control Management, Capacity Planning, Budget Control, Operational Risk Mitigation, Reputational Risk Management, Data-driven Review, Supervisory Leadership

Industry

Banking

Description

About the Job Location: Ortigas Corporate Title: Assistant Manager to Senior Assistant Manager Work Arrangement: On-site Our Corporate Credit team is looking for experienced professionals to join us in Ortigas with the role of Quality Assurance Officer. In this role you will ensure compliance with bank policies and regulations through quality assurance activities and monitoring of corrective actions to maintain effective GMRC. You will also coordinate with departments to implement controls and recommends actions to mitigate operational and reputational risks. Your dream. Our focus. East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience. We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment. Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success. What the role will entail Ensures compliance through QA checks, standards, and policies Designs and implements audit frameworks based on risk assessments Conducts data-driven QA reviews and escalates high-risk issues Drives process improvements, automation, and system enhancements Recommends policy/process changes and manages access controls Supports operations with strategy, capacity planning, and risk/budget control What we're looking for Graduate of any 4-year course, preferably any law or business course. Master's Degree is an advantage With at least 5 years work in supervisory or managerial role in related field Advanced credit and collections proficiency, for commercial and/or consumer, across all loan products With extensive knowledge as to banking operations, banking regulations and business operations knowledge/business understanding. Familiarity with the Bank's Products With high operational, reputational and customer service implications What you can expect from joining our team Career development and training opportunities Competitive salary package and benefits Performance-based incentives and recognition programs to reward high-performing individuals Opportunity to work with industry experts and be mentored by them Defined career progression paths to guide you in your professional growth

Responsibilities

The role focuses on ensuring compliance with bank policies and regulations through quality assurance activities and the monitoring of corrective actions. It involves designing audit frameworks, conducting data-driven reviews, and implementing controls to mitigate operational and reputational risks.