Quality Assurance Specialist at MPF Federal

White Oak, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Data Entry, Document Management, Customer Service, Microsoft Office, Excel, Time Management, Attention to Detail, Communication, SOP Implementation, Records Inventory, Document Processing, Data Analysis, Stakeholder Support, Quality Control, Document Tracking

Industry

Business Consulting and Services

Description

MPF is seeking a qualified candidate for a full-time, Quality Assurance Specialist (QAS) for one of our Federal Government contracts in Silver Spring, MD. Position Summary: Analyze incoming documents and reports for completeness and compliance with the customer's guidelines and take appropriate steps to capture the pertinent information into databases and IT systems. Perform accurate and timely data entry using multiple screens in customer's system and classify/index/assign the records appropriately. Maintain paper and electronic records in accordance with customer's established guidelines. Perform document entry services, data analysis, tracking services, and stakeholder/user support Handle phone calls and emails from internal and external stakeholders and the public Perform data quality assurance (QA) and quality control (QC) with critical attention to detail Collect statistics and assist in providing input for periodic reports. Eliminate outdated, unnecessary, or duplicate materials, properly destroying them as requested Assist in audits and verification of work in process Pick up, process, and distribute large volumes of inter-office and incoming mail Education, Related Experience and Qualifications HS Diploma. Minimum of 3 years of increasingly responsible experience in records and document management Proficient in reading, analyzing, classifying, and interpreting complex narrative of regulatory submissions Experience in document processing and related quality control activities Experience in document tracking, records inventory, and scanning Must be able to implement SOPs and train staff in their use Excellent verbal and written communication Excellent demonstrated customer service skills Must be proficient in using computers, demonstrated use of Microsoft Office Must type a minimum of 60 wpm Proficiency with Excel spreadsheet creation Must be eligible to work in the US - Possess or be able to obtain/maintain a Government Public Trust Security Clearance Background in quality control processes, document tracking, inventory management, and Must have experience in quality control, overseeing document tracking databases, inventorying records, and scanning is highly desirable Must be highly self-motivated, organized, skilled at time management, and extremely detailed oriented with strong ability to perform quality checks on the work being performed Must complete assignments adhering to all FDA/Federal rules, regulations, policies, guidance documents, and procedures Work Hours: Normal business hours; Monday – Friday, 8:00 – 4:30 pm MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.

Responsibilities

Analyze documents for compliance and data entry into IT systems. Maintain records and perform quality assurance and control tasks.