Job Description
JOB DESCRIPTION:
This position will provide service to the NA Venture’s Brand Categories. This position will interface with the BU cross functional teams. (Marketing, R&D, Sales, Finance, Supply Chain, CS&L, etc.) Working as part of a cross functional team, you will lead Quality activities to enable successful execution of the business objectives to maintain and grow our brands with an emphasis on delivering the desired consumer experience.
ADDITIONAL JOB DESCRIPTION
Success in this role will require collaboration, communication, strong technical skills, demonstrated influencing skills, and an understanding of the consumers and the business. You will be accountable for communicating with key stakeholders and influencing decisions based on conclusions derived from the analysis and interpretation of results.
Primary Responsibilities:
- Quality representative on Category Commercialization Teams, ensuring all Category projects meet design, food safety and quality policy requirements as defined by the I2M commercialization process. Identify and apply consistent best practices and ways of working; lead and drive a culture of quality improvement, consumer focus, and value across the supply chain. Project types may include Line Extensions, Growth & Innovation, Productivity, Quality Improvement, and Well-Being, etc.
- Lead the development of an End-to-End Brand Quality Strategy including Roadmaps for delivery. Develop and leverage cross functional connections to deploy and track execution of the strategy.
- Advocate and drive accountability for End-to-End Consumer Inspired Quality (CIQ). Partner with R&D, Supply Chain, and the US business team to ensure consumer validated design, success criteria, execution, and continuous improvement.
- Work to continually improve performance against key quality measures by proactively identifying opportunities and recommending solutions to protect and delight our consumers. This would be accomplished through trending and analysis of key performance indicators (e.g., consumer/customer contacts, sensory, CPM, RFT-Make).
- Responsible for the day-to-day Brand responsibilities assigned including reviewing communications from Field Sales and Customer issues and then take appropriate actions to resolve.
- Partner with North America Venture Manufacturers to reduce consumer complaints and quality defects with clear action plans and targets
What you need to know about this position:
Strategy, Metrics and Reporting
- Monitors, reports consumer and customer contacts/trends and identifies and directs appropriate corrective/preventive action plans with cross functional partners. (R/D, Marketing, Engineering, Operations) Escalating to ensure appropriate actions.
- Complete monthly brand report with details around trends, drivers and action plans for complaints (NEW)
- Lead Monthly Brand meetings with cross functional teams (Operations Quality, RD, Business Development, Marketing and Plant teams to review key data (NEW)
- Participate in Quarterly Product Review by Brand which is organized by R/D
- Participate in PIT or Customer meetings to support Quality improvement across the key brands
- Partner with Quality execution for the recommended of Category Holds as it relates to a brand
Commercialization
- Quality representative on cross-functional commercialization teams, ensuring all products meet design, food safety and quality policy requirements while following Idea to Market (I2M) business process. (Innovation, Productivity, Alternate Line Qualifications, etc).
- Leader of the identification of risks, watch outs through 12M
- Connectivity with Food Safety especially as it relates to HACCP Form L review and approvals
- Attends FPA (first production approval) and issues approval to site.
- Ensure that Quality Success Criteria is defined and CQV outlined and aligned to with business team for new launches
What extra ingredients you will bring:
- Leadership – organizes and motivates associates.
- Organized – Excellent at process management, and in developing and executing a plan
- Teamwork – Demonstrated ability to lead and work effectively with cross-functional teams
- Quality focused – Understands quality requirements, and is able to make decisions to ensure the safety of the consumer
- Growth - Maintain a growth mindset by asking questions to better understand trainings, procedures, policies, projects, etc
- Communicates – Exceptional communication skills and the ability to work with management
- Self-motivated – Able to work independently with limited supervision. Proactive and takes action without being prompted.
- Results Orientation – maintains appropriate focus on short and long-term goals. Motivated by achievement, and persists until goals are reached, conveying a sense of urgency.
EDUCATION / CERTIFICATIONS:
- B.S. degree in Food Science, Engineering, Microbiology, Chemistry, or other related Sciences
- Minimum 3+ years related experience (Quality, Supply Chain, Food Safety &/or R&D)
JOB SPECIFIC REQUIREMENTS:
- Ability to handle multiple tasks and prioritize work
- Experience working in a food manufacturing environment.
- Fundamental understanding of Sanitation, Hygienic Design, Pest Control, Quality, HACCP, and Food Safety principles.
- Highly proficient computer (MS Office) and Communication skills (Verbal and Written) are required
- Must be able to read, write, and communicate in English.
Travel requirements: Approximately 20% - 30% travel may be required for key project needs
The base salary range for this position is $106,300 to $146,200; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.
In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Corporate Quality Assurance
Product Quality, Safety and Compliance
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