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Quality Assurance Supervisor - Housekeeping at Wynn Resorts

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Housekeeping, Guest Room Inspections, Coaching, Detail Oriented, MS Office, Property Management System, OPERA, Room Tracking, Communication, Teamwork, Documentation, Visual Inspections, Guest Interaction, Standards Compliance, Special Projects

Industry

Hospitality

Description

Job Description Responsibilities: A Quality Assurance Supervisor is responsible for the daily inspection of guest rooms, suites, villas and guest hallways. The Quality Assurance Supervisor is required to complete a minimum of 60 guest room inspections per day for the Resort rooms and 40 for the Tower suites, as well as conduct visual inspections of guest hallways. Inspections must meet Wynn Standards of cleanliness for all guest rooms, suites and villas. The Quality Assurance Supervisor spends up to 90% of their time on the floor, interacting with guests and employees, coaching Guest Room Attendant and Utility Houseperson on room standard techniques and completing written documentation. Participate in special projects during their shift. Proficiency in MS Office and other basic computer applications. Operate the Property management System such as OPERA and the room tracking program. Qualifications This position requires that you are 21 years of age or older Requires a high school diploma or equivalent and a minimum of two years experience in the Housekeeping field preferably in a four/five star large casino or hotel environment Candidates must be detail oriented and have the ability to effectively read, write, and speak English Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Responsibilities

The Quality Assurance Supervisor is responsible for daily inspections of guest rooms, suites, villas, and hallways to ensure cleanliness standards are met. They also coach staff on room standard techniques and participate in special projects.