A s the site Quality Assurance Supervisor , you will oversee the Quality Assurance (QA) team and programs for the Tonawanda, NY , site , a manufacturer of quality cookies . This role upholds product quality, food safety, and sanitation in compliance with company standards and regulatory requirements.

You’ll add value to this role by performing various functions including, but not limited to:

• Supervise and develop the Quality Assurance team and ensure scheduling needs are met. Provides leadership and technical assistance to help resolve quality related problems.
• Oversee, implement, and maintain QA programs, including Formula Control, Allergen Control, Non-Conforming Products, Recalls, Food Safety Plans, and pest control systems .
• Conduct GMP and sanitation audits and summarize technical data to identify trends and corrective actions as well as, support quality systems and initiatives such as SPC, SQF, and continuous improvement processes.
• Lead efforts to resolve quality-related issues, including customer complaints, product holds, and incidents.
• Maintain and oversee food safety regulatory programs to meet requirements
• Provide quality and food safety training for employees at all levels.