WHO WE ARE…

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world’s largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

POSITION OVERVIEW

The Quality Assurance Test Technician is responsible for the validation, troubleshooting, testing, and overall quality of Verra’s complex hardware / software systems. This role involves working together with Engineering, Field Operations, and Product teams, to identify and troubleshoot issues with our systems in the field. Hands-on hardware experience, ability to work with various software tools, and basic data analysis abilities are a must for this position.

QUALIFICATIONS

• Understanding of electronic components, circuits, and hardware testing.
• Ability to work with software configuration and calibration tools provided by Verra
• Ability to analyze data and identify trends or anomalies
• Keen eye for detail to identify defects and ensure precision in testing.
• Ability to identify issues quickly and develop effective solutions.
• Well-developed verbal, listening, comprehension and written communication skills.

QUALIFICATIONS & PREREQUISITE REQUIREMENTS:

• Ability to meet prerequisite employment requirements including Police History, Medical and other relevant role specific checks.

ESSENTIAL RESPONSIBILITIES

• Execute on test and validation plans provided by engineering and product teams, using software tools and remote access to devices
• Identify and thoroughly document any issues or anomalies with Verra’s hardware / software systems
• Perform test and validation work as part of product development, as well as during normal field operations for devices which have been deployed
• Perform basic data analysis around device performance in the field, including documentation of quality issues and nominal baseline performance
• Perform hands-on work with our hardware products, including component swapping, device installation, and hardware troubleshooting
• Prepare and present reports to the broader team around the performance and problems with hardware/software devices
• Configure, calibrate, and otherwise deploy Verra’s devices via software tools and setup guides
• Perform functional tests on electronic components and assemblies and conduct environmental tests to assess product durability under various conditions.
• Investigate quality issues to identify root causes, develop corrective action plans, and maintain detailed records of defects and corrective actions.
• Provide training to operations staff on device calibration, configuration, setup, and installation
• Develop and track quality metrics to identify trends and areas for improvement and establish a feedback loop with production teams to address quality issues.
• Adhere to company safety, quality, and business policies/procedures
• Perform a range of day-to-day administrative duties and assist with other duties as required.

SAFETY RESPONSIBILITIES:

• Ensure compliance with Verra Mobility’s quality, environmental, and safety standards, and adhere to Safe Work Method Statements and Standard Operating Procedures.
• Promote sustainability and workplace safety through collaboration and proactive reporting of concerns, hazards, incidents, and improvement opportunities.

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others