Quality & Compliance Advisor
at
Yusen Logistics UK
Northampton, England, United Kingdom
-
Full Time
Start Date
Immediate
Expiry Date
14 Oct, 25
Salary
30000.0
Posted On
14 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Logistics/Procurement
Description
Responsibilities
Ensuring all complaints received from internal and external stakeholders are accurately recorded on the internal EQMS system in a timely manner.
Undertake all required investigations (using root cause analysis tools and CAPA management techniques)
Recommended corrective action and ensure all investigations are completed within expected timelines.
Provide coaching and support to Quality and Compliance Advisors on all investigations and CAPAs, ensuring a uniformed approach to all reports.
Escalate to the Quality & Compliance Supervisor in a timely manner any potential serious contraventions / complaints and where SLA’s are unlikely to be achieved.
Conducting and supporting internal audits and self-inspections.
Ensure all verbal and written communication with both internal and external stakeholders is carried out in a professional manner.
As necessary provide regular updates to customers during the investigation process also present investigation findings within review meetings, discuss any progress and formulate action plan
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