Overview:
Job role: Quality and Compliance Co-ordinator (Apprenticeship)
Salary: £28,000 + up to a 6% performance bonus per annum
Employment type: Full time, Permanent

JOB SUMMARY

Are you passionate about helping people succeed, highly organised, and ready to take the next step in your career? NHBC’s Quality and Compliance Co-ordinator Apprenticeship offers a fantastic opportunity to grow in a meaningful, detail-focused role.
As we expand our support for apprenticeships, we have multiple opportunities available for this position. You’ll play a key part in delivering high-quality programmes by coordinating key processes, ensuring compliance, and providing excellent service to learners and employers.
We’re committed to investing in talent and helping you thrive — whether this is your first step into a business support role or you’re building on existing experience.

WHO WE ARE

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

WHY YOU SHOULD JOIN US

As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.
Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.
We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

WHAT YOU’LL BE DOING

• Supporting the Quality and Compliance teams with day-to-day admin and coordination.
• Managing apprenticeship learner onboarding, paperwork, and compliance checks.
• Helping with assessments, progress monitoring, and post-programme support.
• Arranging and minuting meetings, updating records and databases.
• Conducting compliance reviews and highlighting risks.
• Producing reports and supporting ad-hoc projects.
• Leading a small development project as part of your apprenticeship.
• Supporting learners with special educational needs assessments.
• Providing excellent customer service to both internal and external stakeholders.