JOB SUMMARY - QUALITYCOMPLIANCE COORDINATOR

Organization: Access to Healthcare Network (AHN)
Reports to: Statewide Director
Location: Based at AHN (Nevada)
Status: Full-time, Non-Exempt
Supervises: None
AHN is seeking a QualityCompliance Coordinator to support its Ryan White Program, which serves HIV/AIDS patients across Nevada. The coordinator will lead and manage the Continuous Quality Improvement (CQI) program, ensuring compliance with healthcare regulations and improving patient outcomes.

QUALIFICATIONS:

• High school diploma required; Associate’s degree preferred
• At least 2 years of experience in quality assurance, preferably in healthcare or nonprofits
• Strong skills in data analysis, software tools (e.g., Microsoft Office), and project management
• Excellent communication, customer service, and organizational abilities
• Must have a valid driver’s license and pass background checks

KEY RESPONSIBILITIES:

• Develop, implement, and manage quality control policies and CQI activities
• Conduct audits and prepare for external reviews
• Analyze performance data and identify areas for program improvement
• Collaborate with departments to maintain compliance with Ryan White guidelines
• Provide limited patient navigation support (e.g., scheduling, referrals)
• Generate and present monthly quality reports
• Train staff on program processes and quality standards
• Maintain accurate records and databases, including Salesforce

ADDITIONAL DUTIES:

• Support client eligibility processes and appointment coordination
• Maintain HIPAA compliance
• Engage with community resources and internal AHN programs
• Perform administrative tasks and respond to inquiries in a timely manner