Quality Control Associate – Loan Servicing at ATLAS SECURITIZED PRODUCTS PARTNERS L P

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Control, Defect Management, Training Development, Risk Oversight, Process Analysis, Analytics, Continuous Improvement, Data Analysis, Excel, Tableau, Communication, Collaboration, Problem Solving, Automation, Predictive Modeling, Loan Servicing

Industry

Financial Services

Description

About ATLAS SP ATLAS SP Partners is a global investment firm that seeks to provide stable funding and capital markets services to companies seeking innovative and bespoke structured credit and asset-backed finance solutions. ATLAS SP’s tenured experts work with clients to determine the best approach to optimize their capital and achieve their goals, across a broad range of capabilities. Our integrated platform encompasses a holistic suite of capabilities, including asset/portfolio advisory solutions, warehouse/acquisition financing solutions, whole loan purchase/sale and securitization/distribution. Our Culture ATLAS SP is “one team” where everyone makes an impact – we grow together, win together, and embrace change together. From advancing the markets to supporting our communities, everything we do serves to make a difference. Our people are industry leaders with a passion for client service, complex problem solving, and innovation. We provide our talent with the pathways to grow professionally and personally in a collaborative and inclusive environment. We’re proud to build upon a legacy of excellence anchored in deep expertise and client service across the asset management landscape. Position Overview ATLAS SP is seeking a meticulous and analytical professional to join our Structured Lending Operations team as a Quality Control Associate – Loan Servicing. This individual will play a critical role in ensuring the accuracy and integrity of loan servicing activities within the CLS loan system by FIS. The role requires close collaboration with loan servicing team, proactive identification of errors, development of training to address recurring issues, and partnership with internal controls and risk teams to strengthen operational resilience. The successful candidate will monitor transactions across the loan lifecycle, identify and report defects, and drive remediation and process improvements that reduce risk and enhance efficiency across the lending operations platform. In addition, the associate will leverage advanced data and analytical skills to build reporting and predictive models, automate systemic reviews, and provide insights into portfolio-wide exception trends. Primary Responsibilities Quality Control & Defect Management Review and validate transactions entered by loan servicing team to ensure accuracy, compliance, and adherence to procedures. Identify, track, and report on operational defects and errors, escalating where necessary. Partner with the servicing team to resolve errors and implement corrective actions. Training & Development Support Analyze recurring defects to identify training needs and process gaps. Develop and deliver training materials and sessions for the servicing team to strengthen knowledge and prevent recurrence. Provide coaching and feedback to loan servicing team based on error trends and review results. Controls & Risk Oversight Partner with the internal controls team to align quality control reviews with enterprise risk frameworks. Ensure that external risk considerations are incorporated into the QC process. Maintain reporting on key control metrics and defect trends to management. Process Analysis, Analytics & Continuous Improvement Conduct root-cause analysis of recurring errors to drive systemic improvements. Recommend enhancements to workflows, system functionality, and documentation to reduce operational risk. Support automation and process streamlining initiatives within the loan servicing function. Build, maintain, and enhance reporting tools and dashboards (e.g., Tableau, Excel) to monitor QC metrics, systemic defects, and portfolio-wide exception trends. Develop predictive analytics models to anticipate exception patterns and proactively recommend preventative controls. Source and analyze data directly from the CLS loan system to identify opportunities for systemic improvements and efficiency gains. Partner with peers (Technology, Business & Operations) to continuously strengthen controls via process improvement and AI tools deployment Required Qualifications & Experience Bachelor’s degree in Finance, Accounting, Business Administration, Data Analytics, or related field. 2–5 years of experience in financial servicing, loan operations, or quality control. Strong analytical and problem-solving skills with demonstrated ability to translate data into actionable insights. Proficiency in Excel (advanced functions, pivot tables, macros, data models). Experience in building reports and dashboards using data visualization tools (e.g., Tableau, Power BI, or similar). Excellent written and verbal communication skills, with the ability to provide constructive feedback and present findings to management. Demonstrated ability to work collaboratively across teams and manage multiple priorities in a fast-paced environment. Preferred Qualifications & Experience Proven experience in the financial services industry, preferably within loan servicing, loan operations, or structured finance. Familiarity with ACBS (CLS) or other loan servicing platforms (LIQ, AFS). Experience in operational risk, controls, or audit functions. Familiarity with scripting languages or automation tools (e.g., SQL, Python, VBA) to support data extraction, transformation, and reporting. Knowledge of predictive modeling or advanced analytics techniques for exception trend analysis and systemic monitoring. N/A The base salary range for this position is listed above. This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here. ATLAS SP is an equal opportunity employer. The firm and its affiliates do not discriminate in employment because of race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other criteria prohibited under controlling federal, state or local law.

Responsibilities

The Quality Control Associate will ensure the accuracy and integrity of loan servicing activities and monitor transactions across the loan lifecycle. This role involves identifying defects, driving remediation, and implementing process improvements to enhance operational efficiency.