JOB SUMMARY:

We are seeking a physically capable and detail-oriented Quality Control Associate to join our team in the cooler warehouse environment of the produce industry. The successful candidate will split duties between hands-on warehouse inspections (including heavy lifting) and administrative quality control tasks. This role ensures all products meet company quality standards, industry regulations, and customer specifications through on-the-floor inspections, cold storage monitoring, and documentation.

QUALIFICATIONS & EXPERIENCE:

• Minimum 5 years of experience in warehouse QC, cold storage, or produce inspection (preferred)
• Retail produce experience preferred
• Ability to work in cold environments for long shifts and perform repetitive lifting (up to 50lbs)
• Knowledge of QC methodologies and best practices
• Experience with risk management, product testing, capability studies, and control plans
• Strong analytical and problem-solving skills, with attention to detail
• Ability to work independently and efficiently in a fast-paced environment
• Strong communication skills and ability to collaborate with cross-functional teams and the stamina to handle physical and administrative tasks
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.)
• Ability to develop and maintain quality metrics and conduct audits

• Work in a refrigerated/cooler warehouse environment for extended periods
• Ensure compliance with company Standard Operating Procedures (SOPs) and CFIA regulations while working on the warehouse floor
• Physically inspect all inbound produce to make sure they meet quality standards & specifications set by company, CFIA, USDA and customers
• Conduct manual visual, measurement, on produce in cold storage to ensure compliance with quality standards
• Operate pallet jacks or other warehouse equipment as needed (training provided)
• Alternate between warehouse tasks (sorting, labeling, stacking) and desk duties (data entry, reporting)
• Communicate findings and inspection results to relevant teams both verbally and in written reports
• Calling-in & assisting CFIA, 3rd party joint inspections in sampling & inspection as needed in cold storage areas
• Maintain accurate and detailed records of inspection results
• Provide recommendations for process improvements to enhance quality control effectiveness
• Support workflow processes for receiving and shipping functions, ensuring accuracy and compliance
• Perform other duties as assigned