Quality Control & Data Integrity Specialist at Equus

Aguadilla, Puerto Rico, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Management, Data Analysis, Quality Assurance, Compliance, Attention to Detail, Analytical Skills, Problem-Solving, Communication Skills, Organizational Skills, Interpersonal Skills, Technical Support, Statistical Sampling, Audit Techniques, Customer Service, File Audits, Regulatory Compliance

Industry

Civic and Social Organizations

Description

Company Description Our Job Corps programs at Equus Workforce Solutions power the nation’s largest residential living initiative, changing the lives of thousands of young adults across the United States and Puerto Rico. More than just a training provider, we serve as a launchpad for possibility—equipping students with academic support, hands-on training, and nationally recognized credentials in today’s most in-demand industries. Every role within Job Corps—whether in administration, instruction, or support services—contributes to building brighter futures and empowering young people to thrive in the workforce and beyond. Our programs go beyond the classroom, fostering social growth, building confidence, and preparing students to become engaged, empowered citizens. Fueled by strong community and industry partnerships, Job Corps is a place where every success story begins—and where lives are changed every day. Job Description The Quality Control & Data Integrity Specialist plays a critical role in ensuring the highest standards of accuracy and compliance across all programs. This position demands meticulous attention to detail and a commitment to maintaining data integrity. Conduct comprehensive case file reviews for all programs, including Choices NCP, Choices TANF, SNAP, TAA, and WIOA Adult/DW/Young Adult, to ensure strict adherence to policies and procedures. Implement and oversee rigorous surveillance of workforce activities, utilizing advanced statistical sampling, audit, and observation techniques to evaluate compliance with policies and contractual requirements. Contribute to the development and refinement of standard operating procedures, ensuring they meet the highest standards of quality and efficiency. Execute monthly center Personal Identifiable Information audits to verify compliance with Board/Equus policies, safeguarding sensitive data. Serve as a authoritative resource for policy clarification and provide essential technical support to center staff, ensuring consistent application of regulations. Participate in financial audits, with a focus on support services and worksite agreement contracts, to maintain fiscal integrity. Develop, review, and update quality improvement plan items, driving continuous enhancement of operational standards. Coordinate and actively participate in a minimum of five Administrative Quality Committee meetings annually, fostering a culture of excellence. Deliver comprehensive feedback to management regarding areas requiring improvement, and formulate strategic corrective action recommendations in weekly reports to the Project Director. Diligently monitor and evaluate the effectiveness of implemented corrective action plans, ensuring sustained improvement. Maintain a meticulous client complaint log and ensure prompt responses to clients within 24 hours of initial contact, upholding the highest standards of customer service. Establish and implement corrective action plans with urgency and precision. For Outreach and Admission (OA): Conduct thorough evaluations of applicant files submitted for Quality Control, ensuring strict compliance with PRH and Data Integrity guidelines. Oversee the assignment of applicant files to centers in the Boston Region GAP, maintaining optimal resource allocation. Perform comprehensive OA file and case note audits to ensure completeness and accuracy. Rigorously follow up on files pending approval or requiring additional documentation. For Career Transition Services (CTS): Meticulously evaluate placement files submitted for approval in Quality Control, ensuring full adherence to PRH standards. Conduct thorough employer contact for Job Verifications and Quality Control, maintaining the integrity of placement data. Execute comprehensive CTS file and case note audits to ensure compliance with all relevant regulations. Perform detailed transition check audits to verify the accuracy of reported outcomes. Conduct in-depth case file/record reviews to ensure all regulatory requirements are met without exception. Compile and submit weekly QA reports in a timely and accurate manner, providing critical insights for continuous improvement. Manage the compilation, organization, and filing of office activities, business transactions, and other pertinent records with utmost precision. Actively engage in center and departmental meetings, contributing valuable insights and promoting a culture of excellence. Qualifications Education and Experience: Bachelor's degree in quality management, data analysis, or related field; or equivalent combination of experience and training. Minimum 3 years of experience in Quality and Project Management, focusing on quality assurance audits and improvement plans. Technical Skills and Knowledge: Advanced proficiency in Microsoft Office Suite, especially Excel for data manipulation. In-depth understanding of quality assurance procedures and relevant workforce development regulations. Comprehensive knowledge of eligibility determination processes and filing procedures. Critical Skills and Attributes: Exceptional analytical and problem-solving abilities. Superior written and verbal communication skills. Meticulous attention to detail and commitment to maintaining high standards of data integrity. Strong organizational skills and ability to manage multiple high-priority projects Interpersonal skills Ability to work in a team and independently Additional Requirements: Valid State Driver's License (Category 4). Compliance with Law 300 of Puerto Rico. Native or near-native proficiency in English and Spanish. Additional Information All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law. Job Title: QA Analyst (816220) Schedule: First Shift State Location: PR

Responsibilities

The Quality Control & Data Integrity Specialist ensures accuracy and compliance across programs by conducting case file reviews and implementing surveillance of workforce activities. They also develop standard operating procedures and participate in audits to maintain data integrity and fiscal responsibility.