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Quality Control Inspector - TopView Sightseeing 1 at TopView Sightseeing
New York, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

20.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Attention To Detail, Data Collection, Communication Skills, Safety Protocols, Service Quality, Employee Monitoring, Inspection, Reporting, Collaboration, Proactive Attitude, Tourism Experience, Smartphone Proficiency, Google Apps Familiarity, Trustworthiness, Presentability

Industry

Travel Arrangements

Description
Job Title: Quality Control Inspector Company: TopView Sightseeing Location: New York, NY Pay: $18–$20/hour Job Description: TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City. Responsibilities: Conduct undercover inspections of service quality across all TopView locations and brands Monitor employee conduct and adherence to safety protocols and company standards Perform passenger counts and compile data for internal industry analysis Inspect competitor operations and provide detailed reports Document and report inspection results, policy violations, and improvement suggestions Collaborate with operations leadership to enhance service quality Requirements: High school diploma or GED Experience in supervision, inspection, or monitoring preferred NYC tourism experience is a plus Strong attention to detail and ability to collect and report accurate data Must have a smartphone and familiarity with Google Apps Professional, trustworthy, and presentable Excellent communication skills and a proactive attitude Must be comfortable working 100% in the field, including weekends and holidays Benefits: Health insurance 401(k) Paid time off Join a fast-growing company and help shape the quality of NYC's top sightseeing experiences—apply today!
Responsibilities
The Quality Control Inspector conducts undercover inspections of service quality across all TopView locations and monitors employee conduct. They also document inspection results and collaborate with operations leadership to enhance service quality.