POSITION OVERVIEW:

The Quality Control Manager is a leadership position responsible for overseeing all quality control operations within the Production segment of St Charles Trading. This individual will lead a team of quality control professionals to ensure the production of safe, high-quality food products that meet regulatory standards, customer expectations, and company quality benchmarks. The role requires a strong background in food science, regulatory compliance, and team management, along with the ability to develop and implement robust quality assurance processes.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Food Science, Food Technology, Chemistry, Biology, or a related field. A Master’s degree or higher is preferred.
• Minimum of 5 years of experience in quality control within the food industry, with experience in a senior or leadership role.
• Extensive knowledge of food safety regulations, quality management systems (e.g., HACCP, GMP, ISO 22000), and industry standards.
• Proven track record of successfully leading and managing quality control teams in a high-volume food production environment.
• Strong understanding of product testing methodologies, root cause analysis, and corrective action procedures.
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and influence senior leadership.

DESIRED SKILLS:

• Certification in food safety (e.g., HACCP, SQF, etc.).
• Experience with ERP and quality management software.
• Ability to analyze data and trends to make data-driven decisions.
• Exceptional problem-solving and decision-making abilities.

• Quality Control Strategy Development:
• Develop, implement, and monitor quality control strategies and processes to ensure food products meet or exceed safety and quality standards.
• Align quality control efforts with organizational goals, industry trends, and regulatory changes.
• Leadership & Team Management:
• Lead and mentor a team of quality control managers and specialists.
• Oversee recruitment, training, and development programs to build a high-performing QC team.
• Provide guidance on resolving complex quality issues and fostering a culture of continuous improvement.
• Regulatory Compliance & Auditing:
• Ensure all food production processes comply with local, national, and international regulatory standards (e.g., FDA, USDA, HACCP, ISO 22000, etc.).
• Oversee internal and external audits, inspections, and certifications to ensure adherence to regulatory and quality standards.
• Product Quality Assurance:
• Monitor the quality control processes throughout the entire food production cycle—from raw material inspection to finished product testing.
• Review and analyze product testing results, perform root cause analysis, and implement corrective actions when necessary.
• Develop and update food safety and quality documentation, including specifications, procedures, and protocols.