Quality Control Manager at Southern Food Service Management Consulting Service Inc
West Point, New York, United States -
Full Time


Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Control Management, Regulatory Compliance, Inspection Strategy, Deficiency Management, Continuous Improvement, Workforce Development, Training, Communication, Operational Assessments, Strategic Decision-Making, Interpersonal Excellence, Army Food Service Proficiency, Advanced Inspection Capability, Technical Expertise, Data Analysis, Safety Protocols

Industry

Food and Beverage Services

Description
Description Job Duties and Responsibilities Strategic Compliance & Planning Regulatory Alignment: Develop and implement comprehensive Quality Control (QC) and Safety Plans to ensure 100% adherence to Government contract specifications, federal regulations, and industry standards. Performance Standards: Monitor all services identified in the Performance Requirement Summary (PRS) to ensure they meet or exceed contractual quality benchmarks. Inspection Strategy: Establish and maintain a rigorous inspection schedule—comprising both periodic and unscheduled audits—covering all phases of production, service delivery, and operational safety. Operational Oversight & Reporting Quality Auditing: Conduct multi-phase inspections of goods and services to verify conformity with health, safety, and operational protocols. Deficiency Management: Identify, document, and communicate quality gaps or safety hazards to executive leadership, providing actionable recommendations for corrective measures. Continuous Improvement: Evaluate inspection data to identify trends and implement process improvements that minimize risk and enhance service reliability. Training & Record Management Workforce Development: Design, organize, and facilitate ongoing in-service training programs to maintain a high standard of quality across the workforce. Contractual Training: Oversee the scheduling and completion of all required Army Training modules as mandated by the Performance Work Statement (PWS). Information Management: Maintain meticulous, audit-ready Quality Control and Employee Training files, ensuring all inspection results and certifications are accurately documented. Southern Foodservice Management’s Culture We have a philosophy for each and every one on our service team to give something extra. A Southern Foodservice Management employee: Exhibits a positive, friendly and respectful attitude towards guests and other team members. Arrives to work on time and in correct uniform, clean shoes, clean and pressed black pants and shirt, apron, name tag, and a SMILE. Understands job duties and responsibilities, as well as having an eagerness to learn more and develop new skills. Promotes a fun and efficient work environment, focusing on guest satisfaction. Qualifications and Skills Technical Expertise Proven Quality Control Leadership: Extensive background in Quality Control management, specifically within highly regulated environments and government contracting. Army Food Service Proficiency: Comprehensive, hands-on experience with Army Food Service operations, including deep familiarity with AR 40-657 (Food Safety Program) and DA PAM 30-22 (Operating Procedures). Advanced Inspection Capability: Demonstrated mastery in conducting multi-tiered inspections, including initial, follow-up, and final quality audits to ensure zero-defect outcomes. Operational & Analytical Skills Operational Assessments: Expert ability to design and execute skills assessments to evaluate staff competency and operational efficiency. Strategic Decision-Making: Proven track record of making high-stakes, data-driven decisions to resolve quality discrepancies and mitigate operational risks. Regulatory Compliance: Skilled in interpreting Performance Work Statements (PWS) and translating complex requirements into actionable site-level procedures. Communication & Leadership Interpersonal Excellence: Superior communication skills with the ability to liaise effectively between field personnel, government representatives, and upper management. Training & Mentorship: Ability to translate technical quality standards into digestible training modules for a diverse workforce. Requirements Physical Requirements: · Strength: Lift up to 20lbs · Posture: Standing 50%, walking 50% · Movement of objects: Frequent · Heavy lifting, Heavy Carrying, Pushing, Pulling · Climbing or Balancing: Occasional · Stooping: Occasional · Reaching: Frequent · Handling: Frequent · Talking/Hearing: Frequent · Seeing: Frequent · Temperature Variation: Frequent · Typing: Frequent #INDSJ

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Responsibilities
The Quality Control Manager is responsible for developing and implementing Quality Control and Safety Plans to ensure compliance with government regulations and industry standards. This role includes conducting inspections, managing deficiencies, and facilitating training programs to maintain high-quality standards.
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