Ensure plant HACCP programs are robust and compliant with FDA/USDA standards; promote food safety and GMP compliance at all sites.

• Oversee documentation and reporting processes including CAPA (Corrective and Preventive Actions), re-validations, and deviation reports.
• Support client communication regarding quality performance, complaints, resolutions, and service expectations.
• Assist in the training and development of regional and facility-level QA teams.
• Collaborate with cross-functional teams (Operations, Transportation, Safety, HR) to ensure seamless and compliant operations.
• Conduct regular site visits to assess operations, ensure policy adherence, and provide coaching to facility teams.
• Promote a culture of accountability, food safety, employee engagement, and operational excellence.
• Ensure compliance with all applicable Federal, State, and local food safety and sanitation regulations across the region.
• Monitor MSDS/SDS program and ensure hazardous materials are managed appropriately in all facilities.
• Lead regional preparation for product launches, regulatory changes, and process updates.
• Perform other duties as assigned by the Director of Operations or company leadership. Minimum Requirements: BOWL-

Job Title: Quality Control Regional Manager
Reports to: Director of Operations / Regional Director FLSA
Status: Exempt
Job Purpose: The Quality Control (QC) Regional Manager is responsible for ensuring that all products and services across multiple distribution centers meet internal and external quality standards, food safety regulations, and customer expectations. This leadership role oversees multiple facility QA programs, drives standardization and compliance, and provides strategic direction to local QC teams to ensure consistency, efficiency, and continuous improvement in all quality operations.

Essential Duties and Responsibilities: Oversee and manage Quality Assurance operations across multiple warehouse and distribution centers within the region.

• Ensure that all products meet established standards for quality, safety, labeling, and compliance before being released or shipped.
• Lead and mentor facility-level QC Managers, Supervisors, and QA staff to maintain alignment with company-wide standards and policies.
• Develop and implement standardized quality control systems and protocols across regional operations. Coordinate and support audits (internal, client, third-party, and regulatory) and ensure facilities remain audit-ready at all times.
• Drive continuous improvement initiatives to reduce quality incidents, customer complaints, product holds, and recalls.
• Monitor and analyze quality trends, KPIs, corrective actions, and customer feedback across the region and provide actionable reporting to leadership.

Ensure plant HACCP programs are robust and compliant with FDA/USDA standards; promote food safety and GMP compliance at all sites.

• Oversee documentation and reporting processes including CAPA (Corrective and Preventive Actions), re-validations, and deviation reports.
• Support client communication regarding quality performance, complaints, resolutions, and service expectations.
• Assist in the training and development of regional and facility-level QA teams.
• Collaborate with cross-functional teams (Operations, Transportation, Safety, HR) to ensure seamless and compliant operations.
• Conduct regular site visits to assess operations, ensure policy adherence, and provide coaching to facility teams.
• Promote a culture of accountability, food safety, employee engagement, and operational excellence.
• Ensure compliance with all applicable Federal, State, and local food safety and sanitation regulations across the region.
• Monitor MSDS/SDS program and ensure hazardous materials are managed appropriately in all facilities.
• Lead regional preparation for product launches, regulatory changes, and process updates.
• Perform other duties as assigned by the Director of Operations or company leadership. Minimum Requirements: BOWL-1

Job Types: Full-time, Temporary
Pay: $70,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Ability to Commute:

• Allentown, PA 18109 (Required)

Ability to Relocate:

• Allentown, PA 18109: Relocate before starting work (Required)

Work Location: In perso