Overview:
Looking to TRADE up to a better opportunity?
Southern Air in Baton Rouge is seeking a detail-oriented Quality Assurance Technician to help uphold our high standards and ensure every job meets regulatory and company benchmarks. The Quality Assurance Technician plays a critical role in inspecting completed service and installation jobs across HVAC, electrical, and plumbing divisions. This position ensures work meets safety codes, internal quality standards, and customer expectations. You’ll collaborate with field technicians, service managers, and customers to identify issues, provide feedback, and support continuous improvement.

WHO WE ARE:

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company’s continued success and are rewarded well for their contributions.
If we sound like a company you want a long-term career with, apply today!
We are an Equal Employment Opportunity Employer
Responsibilities:

WHO WE ARE:

We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company’s continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! Many of our technicians are earning well into the 6-figures!
If this sounds like something you would like to join for a long-term career move, apply today!
We are an Equal Employment Opportunity Employer

WHAT YOU WILL DO:

• Diagnose, and repair refrigeration and air conditioning equipment
• Demonstrate efficient and effective problem-solving skills
• Maintain strong customer service
• Attend periodic manufacturer training classes
• Participate in safety training and adhere to all safety policies and procedures
• Ability to handle physical workload of at least 50 LBS
  Qualifications:

What you will do:

• Conduct post-installation and post-service inspections for HVAC, electrical, and plumbing jobs
• Verify compliance with local codes, manufacturer specifications, and company standards
• Document findings and provide detailed reports to service managers and technicians
• Identify recurring issues and recommend training or process improvements
• Communicate professionally with customers to ensure satisfaction and resolve concerns
• Assist in developing and updating QA checklists and protocols
• Support warranty validation and ensure proper documentation is completed
• Collaborate with dispatch and operations teams to schedule inspections efficiently
• Maintain accurate records of inspections, corrective actions, and technician performance trend