Quality Coordinator at Benchmark Human Services

Manchester, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

65000.0

Posted On

18 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Process Oversight, Documentation Management, Federal Compliance, State Compliance, Program Requirements Adherence, Program Certification, Licensure Application Management, On-Site Annual Review Survey Support, Plan of Correction Development, Program Documentation Auditing, Property Oversight, Environmental Compliance, Employee Training Facilitation, Written Communication, Verbal Communication, Independent Decision Making

Industry

Individual and Family Services

Description

Description Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves. Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country. We are hiring a Quality Coordinator to provide oversight of all program processes, documentation, and property to ensure compliance with all federal, state, and program requirements and standards. Benefits: Competitive wages based on experience Health, dental, and vision insurance. Referral Bonuses 401k with company match. Paid Time Off and Sick Time Pay. Company paid life insurance. Mileage reimbursement. Tuition reimbursement. Flexible Spending Account (FSA). Employee discounts with various vendors. Advancement opportunities. Essential Functions and Responsibilities: Training and support of program leadership to ensure program documentation and procedures in compliance with state, federal, and company requirements. Manages program certification and licensure applications. Manages preparation and submission of certification and licensure documentation Support of State On-Site Annual Review surveys Develops and manages implementation and completion of Plans of Correction Implements regular auditing of program documentation to ensure compliance-readiness Manages oversight of program property including but not limited to homes and vehicles to ensure functionality, safety, and compliance with all relevant standard Support of DSP training activities and documentation to ensure compliance with state, federal, and company requirement Comply with all standards to assure the health and safety of all staff and individuals we serve For a full and complete list, please contact HR. Knowledge, Skills, and Abilities: Minimum of 5 years experience managing NH State DHHS/BDS Certification and Licensure processes and standards Minimum of 3 years experience with environmental compliance, e.g. facilities maintenance systems Minimum of 3 years experience facilitating employee training Strong written and verbal communication Ability to make independent decisions Ability to effectively train and support employees Qualifications: Valid driver’s license Experience working with people with developmental disabilities High school diploma or equivalent Must be at least eighteen (18) years of age Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Interested candidates can apply online at www.BenchmarkHS.com/Careers. Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws. INDOTH

Responsibilities

The Quality Coordinator will provide oversight of all program processes, documentation, and property to ensure strict compliance with federal, state, and program standards. Key duties include training program leadership on documentation compliance, managing certification/licensure applications, supporting annual reviews, and developing correction plans.