QUALITY COORDINATOR (F/M/X)

in Mars Petcare, Market Logistics Department/Quality
Primary job location: Warsaw (office in the City Centre)
Hybrid work 50/50
Are you passionate about ensuring quality standards and continuous improvement in product processes? We are looking for a dynamic Quality Coordinator to play a key role in maintaining Mars quality standards across distribution zones.

• Act as a key user for quality systems like Nexus and Connected Quality Platform
• Oversee the hold and release process to maintain product safety
• Analyze quality metrics to identify trends and improvement areas
• Manage and maintain accurate quality documentation
• Serve as first contact for customer complaints and ensure swift resolutions
• Support incident investigations and root cause analyses
• Provide training and guidance on quality standards
• Collaborate with quality managers and support continuous improvement initiatives