The Quality Coordinator Lead is responsible for ensuring that the collection of Healthcare Effectiveness Data and Information Set (HEDIS), and other insurance quality programs are accurate, efficient, timely, and within compliance guidelines. The quality coordinator lead will monitor and report on all activities, processes, and procedures that are being implemented to ensure a high level of excellence. This position will be responsible for conducting or assisting with regulatory and quality training sessions while preparing and developing internal auditing tools and conducting internal audits and reports. The quality coordinator lead will drive regular inspections through random audits and reviews to ensure that the other quality coordinators are adhering to and meeting set benchmarks.
Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Minimum of three (3) years of experience in Healthcare, Medical Assistant, and/or related field required
• The National Association for Healthcare Quality (NAHQ), Certified Professional in Healthcare Quality (CPHQ) certification required within 1 year of hire
• High School Diploma or GED equivalency required
• Graduate from a recognized Medical Assistant program required
• Medical Assistant Certification required (certification must be obtained within 90 days of hire)
• Basic Life Support (BLS) Certification required

KNOWLEDGE, SKILLS, AND ABILITIES QUALIFICATIONS

• Intermediate knowledge of medical terminology, anatomy, and physiology
• Intermediate knowledge of Microsoft Office and Google Workspace
• Demonstrated proficiency in Microsoft Office (Word, Excel, etc.) and Google Suite (Gmail, Docs, etc)
• Strong critical thinking and problem solving skills
• Excellent verbal and written communication skills
• Basic understanding of population health and data analytics
• Must be able to work independently with minimal supervision
• Must be able to multitask and prioritize work in a fast paced environment
• Must be able to maintain confidentiality
• Must be able to pay close attention to details and well organized

PHYSICAL REQUIREMENTS

• May include standing, sitting, and/or walking for extended periods
• May include performing repetitive tasks
• May include working on a special schedule (i.e. evenings and weekends)
• May include working with challenging patients and clients
• May include lifting up to 25 pounds
  UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.
  If you have any questions about our interview and hiring procedures, please contact Recruitment at healthjobs@medicine.unlv.edu

The quality coordinator lead will drive quality improvement through building trusting partnerships, elevating a culture of change through data driven excellence, while improving healthcare quality initiatives. The quality coordinator lead will be responsible for setting strategic goals and carrying out those goals by establishing and maintaining an efficient and responsive quality team.