Quality Coordinator at Manaaki Ora

Rotorua, Bay of Plenty, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Management, Risk Management, Health Services, Quality Assurance, Audits, Accreditation Processes, Continuous Quality Improvement, Data Analysis, Written Communication, Verbal Communication, Relationship Building, Policy Management, Te Tiriti o Waitangi Understanding, Te Reo Māori Knowledge

Industry

Wellness and Fitness Services

Description

QUALITY COORDINATOR (FULL TIME) Tēnā koe! Kei te mihi mai i Manaaki Ora, he roopū oranga kei te takere o Te Arawa waka. Ko wai mātou / About us: Manaaki Ora Trust is a kaupapa Māori organisation that has grown from the aspirations of Te Arawa to ensure Māori are healthy, live well and are able to access the services and support that they need. We are a leading service provider utilising kaupapa Māori approaches for the well-being of all people. Manaaki Ora Trust is a smokefree organisation. Te whakatakanga / Our mission: Kia whai, kia tipu, kia manaaki ora e. To seek, to grow, and to nurture wellbeing. We are seeking a Quality Coordinator to join our Corporate Services team. This role is pivotal in supporting Manaaki Ora to ensure our systems, processes, and services meet internal and external standards. You will lead quality assurance activities across the organisation, including audit readiness, continuous quality improvement, policy management, and risk systems. Working closely with managers and teams, you will help embed a culture of excellence, ensure compliance with relevant standards, and support service improvements that lead to better outcomes for our whānau. Ko wai koe / About you: You are passionate about quality, systems, and improving outcomes for whānau. You bring a strong understanding of quality and risk management within health and social services and are committed to working within a kaupapa Māori environment. You are confident working across teams, building relationships, and influencing positive change, while upholding the values and kaupapa of Manaaki Ora. Ngā pūkenga ka whai koe / Skills you will have: Experience in quality management, health services, or a related field (or relevant tertiary qualification) Knowledge of quality assurance systems, audits, and accreditation processes Understanding of Ngā Paerewa Health & Disability Service Standards and/or Social Sector Standards Experience leading or supporting continuous quality improvement initiatives Strong analytical skills with the ability to interpret and report on data Excellent written and verbal communication skills Ability to build effective relationships across a wide range of stakeholders Understanding of Te Tiriti o Waitangi and commitment to improving equity outcomes Knowledge of te reo Māori me ōna tikanga (or willingness to grow in this area) Strong organisational skills with the ability to manage multiple priorities Ngā hua o tenei mahi / What we offer: Annual wellness grant. Professional development and training opportunities. A positive and supportive team within the organisation. Applications close Friday 17th April (Interviews may commence prior to the closing date) Please click on this link to view the Job Description: Quality Coordinator JD Location Rotorua, Bay of Plenty Department Corporate Employment Type Full Time Minimum Experience Experienced

Responsibilities

This pivotal role involves leading quality assurance activities across the organization, including audit readiness, continuous quality improvement, policy management, and risk systems to ensure compliance with internal and external standards. The coordinator will work with teams to embed a culture of excellence and support service improvements leading to better outcomes for families.