• Quality data analysts, warranty claims, short loop, Pulls & Repairs to identify and analyze problems.
• Investigate root causes and propose effective solutions.
• Your responsibilities include collecting data from technicians, dealerships, communicating with the customer.
• Prepare Warranty 3MIS / Pulls & Repairs results.
• Monitor short loop process to identify potential spills.
• Review short loop databases and complete all data entry for warranty claims and filings.
• Confer with customers by telephone or in person to provide or get information about products or obtain details of complaints.
• Coordinate internal meetings with the team to address the issues reported.
• Respond to customer problems or complaints.
• Launch 3CPR projects at Customer facilities.
• Provide quality notifications to customers.
• 3 years of experience in Quality, SQA, Product Engineering, preferably in Automotive Industry, Warranty Systems, Quality

Systems

• A bachelor’s degree in mechanical, Electrical, Industrial, Electronic Engineering, Mechatronic.
• English Fluently
• Excellent communications skills, both written and verbal
• Basic knowledge in Gasoline Engines & GD&T
• Knowledge in SPW, WCM or Lean Manufacturing.
• Excellent interpersonal skills, high level of emotional intelligence and skilled at building relationships open mind.
• Strong analytical skills
• High energy and personal motivation with a consistent “can do” attitude

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired

Please refer the Job description for details