MORE ABOUT YOU

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

Qualifications:

• Currently pursuing or have completed a batchelor degree in Computer Science, Information Technology, Knowledge Management, or a related field
• Strong software skills, including proficiency in Microsoft Excel, Python, Power BI and other database management software
• Knowledge and experience with knowledge management systems
• Excellent analytical and problem-solving skills
• Strong attention to detail and ability to work independently
• Excellent communication and interpersonal skills

We are looking for a highly motivated individual who is eager to learn and make a meaningful contribution to our team. If you are passionate about knowledge management and have the relevant skills and experience, we encourage you to apply for this exciting opportunity.

This is an exciting job opportunity for you to light the way as a intern in the quality department with Signify.
We are looking for a Quality Department Intern to join our team and help us improve our product knowledge database. The successful candidate will be responsible for ensuring that our AI-based model can provide quick and accurate answers to support our advisors who need to support customers.

Responsibilities:

• Collect and organize new and existing product knowledge data from various sources
• Build further upon our knowledge management system and make it fit for use for our AI based search tool
• Analyze and evaluate the effectiveness of the current knowledge management system in combination with this AI tool and suggest ways to improve it.
• These improvements must lead to clear instructions, templates and guidance documents to update current and create new content.
• Work with cross-functional teams, such as Field Quality, Consumer Care, Global Quality and our (AI Tool) suppliers to ensure that product information is accurate and consistent across all platforms