Quality Director/Risk Manager at Health First Community Health Center

Providence, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Quality Improvement, Risk Management, Patient Safety, Data Management, Compliance, Training, Supervisory Skills, Communication, Organizational Skills, Strategic Thinking, Detail Orientation, Problem Analysis, Continuous Improvement, Healthcare Knowledge, EMR Experience, Microsoft Office Proficiency

Industry

Wellness and Fitness Services

Description

Description Join Our Team as a Quality Improvement Director/Risk Manager Location: Providence, KY Schedule: Monday – Friday (Full-Time) Department: Administration We are seeking an experienced, strategic, and mission-driven leader to join our organization as our Quality Improvement Director / Risk Manager. This role is ideal for someone who is passionate about patient safety, clinical excellence, and building systems that help healthcare teams deliver the very best care possible. If you thrive in a leadership role, love turning data into meaningful improvement, and want to make a real impact across an entire organization, we’d love to talk with you. Why Work With Us? We value our leaders and offer a comprehensive benefits package, including: • Full Benefits: Medical, dental, and vision insurance • Retirement: 401(k) with employer contributions • Work-Life Balance: Flex schedule, 10 paid holidays, and generous PTO • Purpose-Driven Work: Be part of an organization focused on improving community health and patient outcomes Summary of the Role The Quality Improvement Director/Risk Manager plays a critical leadership role in ensuring the safety, quality, and effectiveness of clinical services across the organization. This position oversees quality assurance, performance improvement, patient safety, risk management, and compliance-related initiatives, while working closely with executive leadership and clinical teams to standardize and improve care delivery. This role also supervises Quality Improvement staff and serves as a key driver of organizational quality strategy. Essential Responsibilities Leadership & Quality Strategy: • Lead the design, implementation, and reporting of all Quality Assurance and Performance Improvement initiatives • Oversee quality indicator reporting for BPHC, Medicare, Medicaid (HEDIS), and other regulatory programs • Chair the Quality Assurance Committee and present reports to leadership and the Board as directed • Collaborate with the CEO and CMO to standardize patient care services across all clinics Clinical Quality & Data Management: • Oversee chart audits, clinical reviews, and performance improvement activities • Work closely with the HIT team to improve data collection, reporting, and analysis • Compile and present statistical data and narrative reports on quality, productivity, and utilization • Design and implement program evaluations and quality improvement initiatives Risk Management & Patient Safety: • Oversee day-to-day patient safety and risk management activities • Ensure proper reporting of incidents and events to external agencies and partners • Identify potential claims early, notify insurance carriers and/or legal counsel, and assist with claims management • Communicate trends, risks, and safety findings to leadership and the organization Training & Staff Development: • Provide or oversee quality and compliance-related training for clinical and administrative staff • Promote a culture of continuous improvement, safety, and accountability Additional Responsibilities: • Attend trainings as approved by leadership • Participate in medical staff meetings as directed • Perform other duties as assigned by executive leadership What We’re Looking For The ideal candidate is: • A strong leader and communicator • Highly organized, strategic, and detail-oriented • Calm under pressure and comfortable managing complex situations • Able to work independently and manage multiple priorities • Passionate about quality, safety, and continuous improvement Requirements • Bachelor’s degree in Nursing, Healthcare Administration, or Public Health preferred • Experience in quality improvement and risk management is required • Experience in a primary care or healthcare system strongly preferred • Knowledge of QA/PI processes, compliance, and regulatory standards • EMR experience preferred (eClinicalWorks is a plus) • Strong proficiency in Microsoft Office and healthcare data systems • Supervisory or management experience preferred • Valid driver’s license and ability to travel between sites as needed WORKING CONDITIONS: Normal office environment with occasional evening or weekend work Periodic local, state and national travel; travel between Health Center and Administrative Sites Physical Demands: Lifting, bending, reaching, pushing, carrying, sitting, vision corrected in normal range, hearing corrected in normal range Hazardous Conditions: Exposure to infectious diseases; potential exposure to physical violence Machines, equipment, tools and supplies used: computer, postage machine, fax, copier, calculator, multi-line phone system ADA REQUIREMENTS: Constant interpersonal skills, teamwork, customer service, reading, speaking, writing and understanding English, and problem analysis. Frequent creativity, mentoring, presentations/teaching. Frequent decision making and independent judgment or action. Frequent keyboarding, sitting, standing, hearing and talking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ORGANIZATIONAL DISCLAIMER: Job descriptions are designed to outline primary duties, responsibilities and qualification requirements, and should not limit additional duties and responsibilities as assigned. It is our expectation that each employee offers their services wherever and whenever deemed necessary to ensure the success of the organization. As an Equal Opportunity/Affirmative Action Employer, RHCA, does not discriminate on the basis of race, color, sex, national origin or ancestry, religion, marital status, age, disability status, veteran status or any other reason prohibited by law.

Responsibilities

The Quality Improvement Director/Risk Manager leads quality assurance and performance improvement initiatives, overseeing clinical services' safety and effectiveness. This role involves collaborating with executive leadership and clinical teams to standardize care delivery and manage risk.