Quality Engineer at Eaton USA

Minato, , Japan -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Management, Power Quality, Power Distribution Systems, Customer Interface, Technical Support, Root Cause Analysis, Continuous Improvement, Documentation, Inspection Records, Complaint Resolution, Collaboration, Problem Solving, Communication Skills, Relationship Building, Bilingual, Electrical Engineering

Industry

electrical;Appliances;and Electronics Manufacturing

Description

This position will be responsible for managing quality-related support for all PQ and PDSS-related products in Japan. PQ; Power Quality, including UPS, Battery system, Power SKID, rack-mount PDU etc. PDSS; Power Distribution Systems & Services including MV/LV assembles, LV busway, Transformers etc. Provide customer interface and expertise to proactively ensure requirements are understood and met, including support for complaint resolution and determination of root cause and corrective actions. Prepare and maintain quality-related reports and documentation, including inspection records, non-conformance reports, CAPA summaries, and customer complaint analyses, to ensure traceability and support continuous improvement activities. Analyze organizational quality metrics and perform periodic reviews to evaluate results and recommend action plans to close gaps at an operational level. Collaborate with regional cross-functional teams including field service engineers, support engineers, R&D, manufacturing, and PLM. Provide technical support to clients before/after the sale of the product, troubleshoots technical problems. Visit the customers' sites to fix the problems at the field if needed. Recommend product improvements to design staff in response to customer feedback. Support execution of FWT (Factory Witness Test) activities as needed, ensuring quality requirements are met and any issues are properly documented and addressed. Bachelor's degree, major in electrical engineering 5+ years' related experience with power and electrical products, experience and knowledge of UPS, Power Distribution Systems would be an added advantage. 5+ years' hands-on experience in quality management and quality improvement activities, preferably in a manufacturing or product development environment. Ability to effectively present information to customers, and/or top management Good written and verbal communication skills Building Relationships, People Skills, Customer Focus. Professionalism. Fluent in Japanese and English (written and spoken).

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Responsibilities

The Quality Engineer will manage quality-related support for PQ and PDSS-related products in Japan, ensuring customer requirements are met and providing technical support. Responsibilities include preparing quality reports, analyzing metrics, collaborating with cross-functional teams, and recommending product improvements.