Quality Engineer at EVERSANA

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

103000.0

Posted On

02 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Engineering, Data Analysis, Compliance, Auditing, Process Improvement, Training, Communication, Project Management, Risk Assessment, Performance Improvement, CAPA, MS Office, Six-Sigma, Team Collaboration, Quality Management System, Statistical Analysis

Industry

Advertising Services

Description

Company Description EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. Job Description WHAT DOES A QUALITY ENGINEER DO? A Quality Enigineer is to design and implement performance and quality improvement projects and to assist in operational, managerial and engineering activities to ensure that the quality of services are achieved, maintained and improved. This position helps to ensure compliance to the Quality Management System and regulatory/accreditation requirements, and improvement in business processes and services. The person both conducts audits and represents the business unit in audits. Drive, facilitate and report on site performance and quality improvement projects and team activities Review and analyze data to provide direction for site investigations, and corrective and preventive actions (CAPA), and/or process improvement activities Assess the state of compliance against established procedures and collaborating with site Operations to remediate items that are out of compliance Provide quality engineering tools, methods and training to the staff Lead process analysis and control activities Support the business unit and coworkers with quality and compliance issues Assist in the coordination of Performance & Quality Improvement activities including planning, identification of objectives and reporting results Establish, follow and improve corporate and site procedures and associated instructions and resource documents Understand and communicate sources of variation and risk that can affect DLSS services and processes Provide written and oral reports to corporate and site leadership to keep them informed of improvement activities and results, which can be in the form of presentations, storyboards, etc. Participate in business process design and improvement activities Evaluate and improve quality information systems Administer the site CAPA system Direct, manage and implement the internal assessment program, including: Annual risk assessments and audit scheduling Training internal auditors Ensuring documentation is completed and findings reported Findings are remediated in a timely manner Monthly, quarterly and annual reporting, and the development of key performance indicators (KPIs) Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned Qualifications WHAT ARE WE LOOKING FOR? Education Bachelor's degree in engineering, mathematics/statistics or technical science Experience and/or Training 3+ years prior work experience in a quality, healthcare or life sciences role Industry certification required (ASQ Certified Quality Engineer (CQE), Technician (CQT), Auditor (CQA) or Process Analyst (CQPA), Six-Sigma Belt, etc.) Proficient in the use of MS Office programs, specifically Excel, Word and PowerPoint Excellent verbal, written, and consultative communication skills Ability to manage multiple priorities and meet organizational goals Ability to work with staff at all levels of the organization Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected]. Follow us on LinkedIn | Twitter Department: Marketing Agency Job Family: Quality Compensation: USD 76000 - USD 103000 - yearly

Responsibilities

A Quality Engineer designs and implements performance and quality improvement projects while ensuring compliance with the Quality Management System. They conduct audits, analyze data for corrective actions, and support business units with quality and compliance issues.