JOB DESCRIPTION:

The Quality Engineer Lead leads the creation of comprehensive, effective end-to-end test strategies and plans for platforms and projects on high profile, complex and high-risk initiatives with significant impact to the organization. Overall accountability on test approach and test delivery, maximizing automation to provide for fast delivery based on requirements and specifications. Provides test expertise with a focus on efficiency, developing innovative solutions covering all aspects of testing, with a focus on automation, end to end solutioning leveraging diverse solutions (test data management, service virtualization and/or test environment provisioning). Acts as a Software Development Engineer in Test (SDET) role or as Journey Test Lead partnering with Journey Solution Train Engineers (SLTE), Release Train Engineers (RTE), and Product Family to provide a broad range of test services and strategies, ensuring business needs and objectives are achieved (scope is across multiple Platforms and/or multiple Lines of Business influencing QE teams to achieve goals).

EDUCATION & EXPERIENCE:

• BS degree in Computer Science or related Engineering discipline; or equivalent practical experience
• 5+ years of relevant experience
• Strong academic background (e.g., software engineering, computer science)

CUSTOMER ACCOUNTABILITIES:

• Accountable for Test Strategy deliverables, planning, test design /development, test case automation and test execution to achieve business outcomes for medium to high complexity scope.
• Integrates directly into a team’s continuous delivery process, augmenting the delivery of quality software and ensuring speed, agility, and risk management.
• Provides leadership, direction and feedback throughout the development and design processes; provides test development / automation support to ensure that the quality of the intended solution is met
• Able to determine testing impacts for multiple delivery teams and scale accordingly to ensuring positive business outcomes
• Responsible for activities related to risk identification and mitigation and validating that business outcomes are achieved.
• Drives quality and metrics making improvements in delivery; works on becoming a leader in innovation
• Utilizes advanced domain knowledge & ability to understand technical solutions to build an optimized Test Approach, inclusive of the tooling strategy
• Effectively engineers and leverages virtual assets to support virtualization of any incomplete / unavailable code, service, database, etc.
• Have strong knowledge of test data management to reuse automated test data provisioning capabilities to be able to adopt a standard test data tool set
• Leads deployment and implementation of tools / processes / resources and automation for functional and/or non-functional testing (performance, readiness / reliability testing (ORT), accessibility, security) approach, frameworks, and ensures automated tests are integrated into the continuous integration, delivery, and testing (CI/CD/CT) pipelines
• Identifies opportunities for test asset reusability and efficiencies in test approach
• Proactively seeks continuous improvement, knowledge sharing and responsible for developing, documenting, and proactively identifying end-to-end test solution designs and early automation opportunities within the testing process
• Leads team and collaborates cross-functionally with development, business analysts, etc. to ensure proper assessment of user stories including acceptance criteria and Definition of Done (DoD) / Ready (DoR)
• Applies Coach and mentors others on the principles of behavior / Test Driven Development (BDD / TDD) and focuses on value driven outcomes
• Provides advanced test development support
• Accountable for test architecture activities
• Sitting at the Product Group (PG) level, act as a quality expert working across numerous development teams in medium complexity deliveries
• Acts as an expert who can quickly troubleshoot and accountable for use of automation frameworks across numerous delivery teams as needed
• Ensures quality of source code; looking for opportunities to effectively leverage tools and engineering practices (DevOps tools and processes, SV, monitoring tools and process, etc.)
• Accountable for early contributions to the design and development process / to ensure built-in-quality code

SHAREHOLDER ACCOUNTABILITIES:

• Adheres to enterprise frameworks or methodologies that relate to quality engineering activities
• Ensures respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Collaboratively engages with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
• Actively seeks and supports continuous improvement and automation opportunities within the quality engineering practice
• Conducts meaningful analysis at the functional or enterprise level using data to draw conclusions, makes recommendations, assesses the effectiveness of programs/ policies/ practices
• Identifies opportunities to minimize cost, provides recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience
• Conducts test assets reviews to ensure adherence to quality, standards compliance, reusability, and ease of maintenance
• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exist
• Leads / facilitates and/or implements actions / remediation plans to address performance / risk /governance issues
• Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
• Protects the interests of the organization – identifies and manages risks, and escalates nonstandard, high-risk activities as necessary
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE/TEAM ACCOUNTABILITIES:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensures timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge for quality engineering best practices and participates in knowledge transfer within the team and business unit
• Keeps current on emerging trends/ developments and grows knowledge of the business, related tools, and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices
• Supports the team by providing guidance and proactively identifying and resolving issues
• Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

PREFERRED QUALIFICATIONS:

• Working knowledge of OKRs/KPIs/Software Engineering Metrics including correlations and causal analysis
• Experience in crafting complex SQL queries and interpreting trends within data
• Strong in Power BI and Excel Macros – Ability to set up custom/self-serve dashboards
• Ability to support/articulate/interpret the “so-what” within the observed trends within a dataset
• Strong written and verbal communication skills – Prior experience working for a senior manager/director is a plus

PHYSICAL REQUIREMENTS:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

LI-AMCBTech

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details