JOB SCOPE :

• Facilitate sample analysis of returned products from customers, to apply problem solving skills to identify causes of field failure and customer dissatisfaction
• Co-ordinate technical analysis by cross-functional team and communicate to customers
• Support Quality Engineer in product launch and line sustaining
• Work with cross-functional teams to resolve operational quality issues
• SPC trend, analyze and monitor key performance indicators, suggest improvements, and escalate to supervisor/ management as necessary
• Prepare FTQ reports and scrap reports
• Drive and communicate CAPA for 8D reports for internal and external
• Support Quality Improvement projects
• Support PPAP submission
• Support Q-Plan development and planning
• Support Internal and External audit (ISO/IATF 16949, customer audit)
• Assist planning, executing, and monitoring External Audit programs, including liaising with Certification Body
• Assist planning, executing, and monitoring Internal Audit programs, including Process/Product/ESD/Layered Process Audit.
• Support follow-up and tracking of Corrective Actions from the external and internal audit programs.
• Assist preparation of Management Review documents for the applicable standards, including Risk Analysis/Assessment documents.
• Update and maintain quality system documents, including records, for the company according to Document Control procedures.
• Update quality reports as per weekly, monthly, quarterly, and yearly schedules.
• As system administrator for Calibration Management System of CPMS, including liaising with system developer when required.
• Support continual improvement on Quality & Information Security Management Systems.

REQUIREMENTS:

• Diploma in Electronics / Electrical Engineering or equivalent
• 2 years of relevant working experience
• Knowledge with SMT / PCBA / Bulk Capacitor an added advantage
• Good analytical problem solving skills
• Able to start in a fast paced environment

Please refer the Job description for details