Your tasks

• End-to-end testing of TOUGH training modules regarding functionality, performance, user-friendliness and content accuracy
• Close collaboration with developers and security experts to identify and resolve vulnerabilities.
• Evaluation and documentation of the comprehensibility and content relevance of our training scripts and training courses
• Identifying and reporting problems related to UX, interface, or navigation within the training software and on the website (no programming knowledge required)
• Creation and validation of training content with regard to didactic consistency and safety-relevant correctness.
• Participation in selected customer meetings for the structured collection of user feedback, including consolidation and translation into concrete requirements for further development.
• Support in preparing for rollouts and ensuring quality standards before product release

Your profile

• Studies in the field of business informatics, quality management, social sciences, humanities, or applied cognitive science
• Experience in quality assurance, editorial review, or a comparable content-oriented role – preferably in the context of digital products
• Strong curiosity, empathy, and a proactive communication style
• A strong commitment to quality, user-friendliness, and a trained eye for detail.
• Ability to structure feedback, recognize usage patterns, and work across teams.
• Excellent communication skills in German and English

Your benefits