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Quality Excellence Manager at EXL Talent Acquisition Team

, , South Africa -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lean Six Sigma, Process Improvement, Quality Assurance, Project Management, Stakeholder Management, Business Case Assessment, Process Re-engineering, Analytical Problem Solving, Oral Communication, Written Communication, Presentation Skills, Insurance Domain Knowledge

Industry

Business Consulting and Services

Description

The Quality & Process Excellence function at EXL is to drive quality compliance for client business processes and creating value for clients through lean six sigma based process improvements. The team manages the entire QA management for client processes from establishing QA methodology for new processes to ensuring compliance to meet and exceed customer standards through continuous improvement. The team is responsible for driving process improvement and re-engineering across the insurance lifecycle from performing a diagnostic, developing improvement strategy, business case assessment to executing process transformation through stakeholder management and rigorous project management. This team works closely with Insurance Innovation leads to drive the innovation agenda.

Responsibilities

Drive quality compliance and create value for clients through Lean Six Sigma based process improvements. Manage the entire QA lifecycle and lead process transformation and re-engineering across the insurance lifecycle.