Start Date
Immediate
Expiry Date
05 Feb, 25
Salary
0.0
Posted On
23 Jan, 25
Experience
0 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Social Media, Reviews, Continuous Improvement, Service Levels
Industry
Hospitality
ADDITIONAL INFORMATION
Job Number25007847
Job CategoryAdministrative
LocationThe Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
The position is responsible for being a support role in driving quality assurance processes and ensuring all training and development activities are strategically linked to the company’s mission and vision, brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function with process improvement practices and data analysis techniques, with a thorough understanding of the brand, culture and hotel operations.
This role provides guidance and leadership to all high-guest-contact associates working alongside with the HODs to deliver the brand promise. The Quality Executive must support in ensuring brand programming is activated and enlivened in all guests contact areas and act as a brand guardian and advocate.
IMPROVING THE GUEST EXPERIENCE
Please refer the Job description for details