ABOUT US

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what’s right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

QUALIFICATIONS

• EDUCATION - Bachelor’s or 4 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience

• Performs concurrent and retrospective medical record review to investigate quality and/or patient safety concerns and to identify performance improvement opportunities.
• Collects and examines relevant data to support patient safety. It also aids quality improvement strategies, projects, and regulatory requirements.
• Helps improve safety and service excellence through interventions, data testing, and action plans.
• Develops and shares ongoing and ad hoc reports. This ensures clinicians, administrators, medical staff committees, and corporate teams receive timely and accurate data. This helps meet their needs for quality care and patient safety.
• Identifies and recommends measures to enhance reporting processes, tools, and methods.
• Partners develop and present educational materials to educate staff and management about quality and patient safety processes.
• Uses quality improvement tools and techniques, including proactive and retrospective risk assessments, to improve quality, patient safety, and patient perceptions of BSWH’s health care services.
• Identifies regional, system, and industry best practices, providing feedback to managers and team members.
• Participates on quality improvement teams as requested by leadership.
• Participates in unit and facility huddles.
• Helps the ZERO Harm rounding process as directed by leadership.
• Provides subject matter expertise and comprehensive measurement testing for quality improvement initiatives across the organization.
• Stay aware of the latest developments, advancements, and trends in quality improvement reporting and testing. Attend seminars and workshops, read professional journals, and participate in professional organizations.