Quality Investigations Engineer at BD Canada
, , Australia -
Full Time


Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

110000.0

Posted On

28 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Biomedical Engineering, Quality Assurance, Problem-Solving, Analytical Skills, Communication Skills, Regulatory Compliance, Documentation Management, Root Cause Analysis, Process Improvement, Customer Focus, Team Collaboration, Medical Devices, Medical Equipment, Incident Reporting, Investigation Coordination, Continuous Improvement

Industry

Medical Equipment Manufacturing

Description
Job Description Summary Ready to advance your biomedical engineering expertise into Quality? Step into a role that drives product safety and improvement. Job Description At BD, possibility isn't an idea. It's what we do. We are the Makers of Possible. Join a global leader that's shaping the future of healthcare and play a key role in improving product quality and customer experience. This newly created role offers the opportunity to take ownership of product investigations for infusion pumps, acting as the link between customers, BD, and our global manufacturing team. You'll help reduce turnaround times, improve processes, and contribute to a culture that values quality, accountability, and continuous improvement. Your Day-to-Day As a Quality Investigations Engineer at BD, you'll manage incoming product complaints and faults, ensuring timely investigation and resolution. Your day will include: Reviewing and acting on Product Incident Reports (PIRs) for infusion pumps Coordinating investigations with BD's service team and the manufacturer in Switzerland Identifying root causes and recommending solutions to prevent recurring issues Managing documentation and compliance with local regulatory requirements Communicating with customers and internal teams to provide updates and resolutions Supporting initiatives to reduce turnaround times from months to weeks About You You're a detail-oriented engineer with a passion for quality and problem-solving. You're ready to step into a role that combines technical expertise with process improvement and customer focus. Candidates must be authorised to work in Australia at the time of application. You'll bring: A degree in Biomedical Engineering (mandatory) 3-5 years' experience performing repairs on medical devices or medical equipment Ability to apply higher-level thinking to investigations, ensuring structured, compliant, and root-cause-driven analysis Strong analytical and communication skills Ability to work independently and collaborate across teams Understanding of regulatory compliance in healthcare environments Practical experience with regulatory compliance in healthcare environments is essential Why BD? BD is one of the world's largest medical technology companies, but we've never lost our human touch. Every one of our 70,000+ associates plays a part in advancing the world of health™, from discovery to diagnosis and beyond. Here in ANZ, you'll join a collaborative team that values precision, curiosity, and accountability. You'll gain exposure to global operations, work on a high-impact initiative, and contribute to a company that turns possibility into progress. Because at BD, possibility isn't just imagined – it's made. What's in It for You Salary - $95,000 - $110,000 depending on experience + super + 10% bonus A newly created role with huge potential for growth Opportunity to transition from engineering into quality Career development within a global MedTech leader Exposure to international teams and regulatory processes A role with purpose - improving patient safety and product reliability Ready to Get Started? If you're looking for a meaningful role where your expertise makes a difference - apply today and join BD as a Maker of Possible. Required Skills Optional Skills . Primary Work Location AUS Sydney - North Ryde Additional Locations Work Shift BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.
Responsibilities
As a Quality Investigations Engineer, you will manage incoming product complaints and faults, ensuring timely investigation and resolution. You will coordinate investigations with internal teams and manufacturers, identify root causes, and recommend solutions to improve product quality.
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