Ensure company and customer quality requirements are met.
Participate in review of manufacturing and testing of new product.
Provide guidance in the implementation of testing procedures.
Track root cause of quality issues, coordinate corrective actions, and implement appropriate adjustments. Maintain a corrective/preventative action system.
Oversee Customer complaint tracking system (TICS).
Facilitate internal and external measurable systems.
Interface with customers, vendors, and 3rd party assessors.
Direct employees engaged in inspection and testing activities to ensure continuous control over materials and products.
Facilitate a comprehensive environmental program to ensure continual product safety.
Ensure proper usage and calibration of measuring devices, i.e. calipers, micrometers, etc.
Implement and ensure adherence to quality systems per ISO procedures and programs.
Design and implement process capability studies as required to qualify products.
Responsible for sanitation, Good Manufacturing Practices, and food safety programs and inspections. **Product Safety is a large part of this role.
Interface with applicable regulatory agencies.
To assure that the quality system complies with the latest standards as outlined by ISO
To assist in external audits being performed by the registrar
Maintain the document control system for dept. quality manuals (on-line database)
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