Job Description

Skills

• Analytical thinking and problem-solving abilities
• Able to prioritize effectively and work on multiple tasks simultaneously.
• Highly effective time management skills, with a proven ability to meet deadlines.
• Ability to work well independently and in conjunction with others.
• Excellent organization and interpersonal skills
• Strong communication skills, both written and oral
• Highly motivated and energetic
• Be customer service focused
• Demonstrates the 3 A’s, accountable, aggressive, adaptable.
• Knowledge of Excel, Word, other Microsoft Office Programs and applicable laboratory software
• Knowledge of SOPs and GLPs
• Detail oriented with problem solving and instrument troubleshooting ability
• Strong knowledge and use of automated laboratory instrumentation such as, IR Spectrophotometer, Autotitrator, Karl Fisher Water Tester, pH Meter, Gas Chromatography, Melting Point Apparatus and Refractomete

Nature and Scope

• Responsible for performing the required chemical, physical and organoleptic analyses of raw materials, in-process goods and finished drug and confectionary products to ensure the materials meet corporate and government specifications. Performs the required analyses with minimum supervision. Reports any deviations and irregularities in analytical/laboratory procedures and results to supervisor.

Major/Essential Responsibilities (% of time for each wherever possible)

• Performs required organoleptic, physical and chemical analyses of raw materials, intermediates, and finished products according to established/compendial procedures with minimum supervision.
• Performs process control and process improvement testing to provide quick action and resolution of manufacturing problems to support the plant.
• Performs testing of Natural Health products.
• Provides the physical and/or chemical evaluation of complaint samples to support investigation of consumer and trade complaints.
• Reports any deviations and irregularities in analytical/laboratory procedures and results to the supervisor following full review of methodology and results.
• Provides input into the preparation of standard operating procedures for the Quality Services laboratory, as required.
• Performs daily calibration of lab equipment in accordance with established procedures.
• Troubleshoots instrumentation and method problems.
• Maintains compliance to all health and safety standards, Current Good Manufacturing Practices, Current Good Laboratory Practices and regulatory requirements.
• Responsible for other duties, as required.

Knowledge and Skills

Skills

• Analytical thinking and problem-solving abilities
• Able to prioritize effectively and work on multiple tasks simultaneously.
• Highly effective time management skills, with a proven ability to meet deadlines.
• Ability to work well independently and in conjunction with others.
• Excellent organization and interpersonal skills
• Strong communication skills, both written and oral
• Highly motivated and energetic
• Be customer service focused
• Demonstrates the 3 A’s, accountable, aggressive, adaptable.
• Knowledge of Excel, Word, other Microsoft Office Programs and applicable laboratory software
• Knowledge of SOPs and GLPs
• Detail oriented with problem solving and instrument troubleshooting ability
• Strong knowledge and use of automated laboratory instrumentation such as, IR Spectrophotometer, Autotitrator, Karl Fisher Water Tester, pH Meter, Gas Chromatography, Melting Point Apparatus and Refractometer

Effort

Physical Effort:

• Work normally requires a low level of physical effort in bending, lifting, and manual dexterity.

Mental Effort:

• Work normally requires a high level of mental effort in reading, creating written documentation, meeting deadlines, problem solving, handling multiple demands and repetitive tasks, amid constant interruptions and distractions.

Working Conditions

• Generally works in a lab/manufacturing plant environment with varying levels of noise and with the requirement to wear company mandated uniform/safety gear such as safety shoes, hair/beard net, lab coat, etc.