ABOUT MEDICOM

Think you have what it takes to work in an organization where creativity, drive and ambition are valued while integrity motivates everything we do?
Medicom has been in business for over 35 years, and it has kept its entrepreneurial mindset. Working with us, you will have the opportunity to get involved, have an impact, and contribute to the company’s continued growth. We live by our values every day, focussing on customer satisfaction while ensuring teamwork, accountability, and empathy in everything we do.
Our team loves challenges and a fast-paced environment. You will have the flexibility to manage work and a personal life, as well as your own personal well-being.

THE OPPORTUNITY

We are looking for a Quality Lab Supervisor to oversee day-to-day laboratory operations, manage lab technicians across multiple shifts, and support the development and implementation of testing procedures and quality documentation. The role plays a key part in maintaining compliance with MML QMS procedures and regulatory requirements.

• Supervise and manage lab technicians across 4 shifts.
• Conduct required chemical and product tests and inspections.
• Develop and maintain lab testing procedures and work instructions.
• Ensure compliance with MML’s Quality Management System and industry regulations.
• Manage laboratory equipment, including calibration requirements.
• Identify and support the resolution of quality issues and non-conformities.
• Support internal audits and process improvement initiatives.
• Provide training for lab staff in testing and inspection protocols.
• Collaborate with other departments to support corrective actions and quality enhancements.
• Perform any other duties as assigned by the Quality Operations Manager.