Quality Manager at Associated Materials Inc

Kinston, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Management, Process Improvement, Root Cause Analysis, Corrective Actions, Lean, Six Sigma, ISO Standards, Statistical Process Control, Data Analysis, Manufacturing Processes, Customer Satisfaction, Team Leadership, Compliance, Continuous Improvement, Problem Solving, Communication

Industry

Wholesale Building Materials

Description

Quality Manager Since 2022, Associated Materials / Alside has been undergoing a transformation to maximize our potential through investments in people, operations, and brands. If you want to be part of a company where your ideas and input are more than just encouraged--they are valued--this is the place for you. At Associated Materials / Alside, your contributions will provide an immediate and lasting impact, helping us achieve what is possible. POSITION SUMMARY: We are searching for a Plant Quality Manager is responsible for leading plant quality compliance, product quality improvement and manufacturing process capability. This position leads continuous improvement activities to improve product and process quality and leads root cause and corrective action activities to resolve field and in-plant quality issues. In your role with Associated Materials, you will ensure our products maintain the highest level of quality satisfaction our customers expect. At Associated Materials, we as a family work together and believe excellent results begin with you! KEY ACCOUNTABILITIES: * Advise, consult, and lead corrective actions, process improvements, and implementation of a "quality culture" in the plant environment * Improve quality of assigned products, processes, manufacturing areas and outcomes. * Lead root cause investigations and corrective actions to resolve quality-related issues. * Ensure customer satisfaction through routine review of field performance data and corrective action. * Define and lead quality initiatives and engineering projects to improve product quality and process capability. * Incorporate the use of Lean/Six Sigma tools and methods in team activities and business problem-solving. * Improve process discipline through the deployment of basic quality tools (ex. Standard work, Layered Process Audits). * Drive process capability through deployment of quality control tools (CpK analysis, SPC, etc.) * Locally and across the organization, champion corporate initiatives in quality and operational excellence. * Expand the quality system infrastructure using ISO/QS/TS principles to ensure robust, repeatable, high-quality manufacturing processes. * Ensure compliance with all government and industry standards/codes for product and process quality. REQUIRED EDUCATION, EXPERIENCE & SKILLS: * BS in Mechanical, Chemical, Polymer or Materials Science Engineering. BS in Applied Sciences may be considered depending on experience. * 5-8 years of quality/process management with a minimum of 5 years experience in which the candidate had responsibility for the development and implementation of product and/or process quality. * Expertise in ISO/QS/TS type quality systems is required. Proficiency with Excel, Minitab, Access and PowerPoint is expected. * Physical fitness to include movements, positioning, remaining stationary which include standing, walking, sitting, lifting, carrying, climbing, pushing/pulling, forward bending, reaching, kneeling, crouching, squatting, crawling, postural balancing, manipulating, trunk rotation, handling, gripping, and talking (hearing). * Able to lift-up to 50 lbs. at any given time. * Personal Protective Equipment (PPE) * Work in different temperature-controlled environments Work Environment The atmosphere is that of a manufacturing plant and office space. The position will primarily work where moving machinery produces noise. Employees must wear Personal Protective Equipment that is issued for that location. Temperature can range from extreme cold to extreme heat. Frequent use of company communication devices are required such as a computer, phone, and other office electronics. Associated Materials is a leader in exterior building products for residential and commercial remodeling and new construction markets. We produce vinyl windows, vinyl and composite siding and accessories, and metal building products--and distribute other essential building products to ensure customers find everything they need for their exterior. Headquartered in Cuyahoga Falls, Ohio, more than 4,000 associates across North America support Associated Materials. We operate 11 manufacturing facilities and more than 100 Alside and over 20 Gentek supply centers across the United States and Canada. Through our unique combination of award-winning products, manufacturing and distribution operations, installation solutions, and support services, the opportunities at Associated Materials are endless!   Associated Materials ... Building Products Better Associated Materials, LLC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law. Qualifications We are searching for a Quality Manager to lead plant quality compliance, product quality improvement and manufacturing process capability. The Quality Manager is responsible for leading and continuously improving all aspects of quality compliance and quality control at our manufacturing facility. This role ensures products meet internal standards, regulatory requirements, and customer expectations, while fostering a strong culture of quality across operations, engineering, supply chain, and manufacturing teams. This role drives process capability, first-pass yield, and customer satisfaction through robust quality systems, root cause analysis (RCA), and corrective/preventive actions (CAPA). The role partners closely with Production, Maintenance, Engineering, and Supply Chain to prevent defects, reduce scrap/rework, and build a culture of quality and continuous improvement. This position leads activities to improve product and process quality and leads root cause and corrective action activities to resolve field and in-plant quality issues. In your role with Associated Materials, you will ensure our products maintain the highest level of quality satisfaction our customers expect. Reporting solid-line to the VP of Quality and dotted-line to the Plant Manager, the Quality Manager serves as the site quality leader and a key member of the plant leadership team, balancing corporate quality strategy with day-to-day plant execution. Key Responsibilities Quality Leadership & Strategy * Serve as the site quality authority, translating enterprise quality strategy into effective, plant-level execution. * Lead, coach, and develop the plant quality team, including QA, QC, laboratory, and inspection personnel. * Partner with the Plant Manager and functional leaders to embed quality accountability across all departments. Manufacturing Quality & Process Control * Ensure conformance to product specifications, drawings, and performance standards for residential windows (e.g., structural integrity, energy efficiency, aesthetics, and durability). * Establish and maintain robust process controls, inspections, and testing methodologies across fabrication, assembly, and finishing operations. * Lead root cause analysis and corrective/preventive actions (CAPA) for internal defects, customer complaints, and audit findings. Compliance & Standards * Ensure compliance with applicable standards, certifications, and codes (e.g., ISO 9001, AAMA, ASTM, NFRC, building codes, and customer-specific requirements). * Manage internal and external audits, including customer audits and third-party certifications. * Maintain quality documentation, procedures, and records in alignment with corporate and regulatory requirements. Continuous Improvement & Cost of Quality * Drive continuous improvement initiatives focused on yield, scrap reduction, rework, and warranty cost reduction. * Use data-driven methodologies (SPC, Pareto, FMEA, 8D, Six Sigma tools) to improve product and process performance. * Track, analyze, and report Cost of Quality (COQ) metrics and improvement progress. Supplier & Incoming Quality * Partner with Supply Chain and Procurement to manage supplier quality performance, incoming inspection, and supplier corrective actions. * Support supplier audits and qualification activities as required. Customer Experience * Act as the primary site contact for quality-related customer escalations. * Ensure timely resolution of product quality issues impacting customers, with clear communication and documented corrective actions. Metrics, Reporting & Governance * Establish and monitor KPIs such as first-pass yield, defect rates, audit scores, customer returns, and warranty trends. * Regularly communicate quality performance to plant leadership and corporate quality leadership. Qualifications Education & Experience * Bachelor’s or master’s in engineering, Quality, Manufacturing, or a related technical field required. * 7–12 years of progressive quality experience in a manufacturing environment; quality/process management with a minimum of 5 years’ experience in which the candidate had responsibility for the development and implementation of product and/or process quality. * Prior experience leading a quality organization in a mid-to-large manufacturing plant; Building materials or window/door manufacturing experience a plus Technical Expertise * Deep knowledge of quality management systems (ISO/QS/TS) is required * Strong experience with regulatory and industry standards relevant to residential windows or building products a plus. * Demonstrated proficiency in problem-solving methodologies and statistical tools. Leadership & Collaboration * Proven ability to influence across functions and operate effectively in a matrixed reporting environment. * Strong leadership skills with experience developing managers and technical professionals. * Excellent communication skills, with the ability to engage frontline employees, plant leadership, and executive stakeholders. Key Success Factors * Strong presence on the plant floor with a hands-on, practical approach to quality. * Ability to balance compliance rigor with operational efficiency. * Data-driven mindset with a passion for continuous improvement. * Trusted advisor to both plant and corporate leadership.

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Responsibilities

The Quality Manager is responsible for leading plant quality compliance and product quality improvement while ensuring the highest level of customer satisfaction. This role involves driving continuous improvement initiatives and leading root cause analysis to resolve quality-related issues.