Job Title: Quality Manager
Location: Cental Engineering (HV and Data Center Modular Build Solutions)
Reporting to: Chief Operating Officer

KEY REQUIREMENTS:

Education & Certifications:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Lead Auditor certification in ISO 9001 is essential.
• EN 1090 certification or extensive experience managing EN 1090 compliance in manufacturing.
• Six Sigma or Lean certification is a plus.

Experience:

• Minimum of 5 years of experience in quality management within an engineering or manufacturing environment.
• Proven track record of managing ISO 9001 and EN 1090 certifications and compliance.
• Hands-on experience in conducting audits, managing QMS documentation, and liaising with external auditors.
• Experience working directly with customers to resolve quality issues and deliver quality documentation.

Skills & Competencies:

• In-depth knowledge of ISO 9001 and EN 1090 standards and their application within engineering or manufacturing.
• Strong understanding of Lean and continuous improvement principles and how they apply to quality management.
• Exceptional communication skills, with the ability to interface effectively with both internal teams and external customers.
• Strong leadership and problem-solving abilities with an analytical mindset.
• Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment.
• Proficiency with quality management software and systems.

Personal Attributes:

• Customer-Oriented: Ability to build strong relationships with customers and respond quickly to their needs.
• Detail-Oriented: High level of attention to detail, ensuring that all quality documentation and systems are accurate and complete.
• Problem Solver: Analytical thinker who can quickly identify problems, propose solutions, and implement corrective actions.
• Proactive: Takes the initiative to improve processes, reduce risks, and enhance product quality continuously.

1. Quality Management Systems (QMS):

• Develop, implement, and maintain ISO 9001 and EN 1090-compliant quality management systems.
• Lead internal and external audits, ensuring full compliance with all regulatory standards and customer specifications.
• Create and enforce policies and procedures that promote compliance, customer satisfaction, and continuous improvement.

1. Documentation & Compliance:

• Oversee the preparation and review of documentation required for compliance with ISO 9001 and EN 1090 standards, including quality manuals, control plans, inspection protocols, and certifications.
• Ensure that all project documentation, including inspection reports, compliance certificates, and delivery documents, meet customer requirements and statutory regulations.
• Lead the creation of clear, accurate, and timely reporting systems to track and document all quality activities.

1. Customer Liaison:

• Act as the primary point of contact for customers regarding quality-related matters.
• Collaborate with customers during pre-qualification, project initiation, and throughout the project lifecycle to ensure their quality expectations are met.
• Provide customers with detailed quality reports, compliance documentation, and certificates, fostering strong and transparent relationships.

1. Continuous Improvement & Lean:

• Lead quality improvement initiatives to drive waste reduction, improve process efficiency, and enhance overall product quality.
• Work closely with the operations, engineering, and project management teams to integrate Lean principles and continuous improvement methodologies into daily practices.
• Use data-driven analysis (e.g., root cause analysis, 8D, FMEA) to identify and resolve quality issues and prevent reoccurrence.

1. Training & Leadership:

• Train and mentor staff across the organization on quality management systems, policies, and procedures.
• Foster a culture of quality awareness, engagement, and accountability among all employees.
• Lead a small team of quality professionals, ensuring they have the tools and resources to effectively support production and customer needs.

1. Risk Management & Problem Solving:

• Identify, assess, and mitigate quality risks throughout the project lifecycle, ensuring products are delivered to specification, on time, and within budget.
• Coordinate problem-solving initiatives to resolve quality issues quickly and efficiently.
• Engage in regular cross-functional communication with manufacturing, design, and project teams to identify and address potential quality concerns early in the process.