QUALITY MANAGER

Location:Skokie, IL, US, 60077
Onsite
Midland Manufacturing, part of OPW, a Dover Company is a leader in the rail tank car valves and fittings industry. Our innovative rail products are manufactured and engineered for the safe and efficient loading, transporting, and unloading of hazardous and non-hazardous bulk products.
For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under ‘DOV’. To learn more about OPW’s 125 years of providing industry-leading solutions, visit our website at www.opwglobal.com.
Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.” Additional information is available at dovercorporation.com
Overview
The Quality Manager is a critical member of the leadership team for Midland Manufacturing and will act as a strong partner to the Engineering, Sales, and Operations teams to ensure compliance with applicable quality and regulatory standards. This position provides strategic leadership and direction to Midland’s Quality organization by driving the management of the organization’s quality management systems and programs related to the inspection, sampling, testing, and packaging of manufactured parts and finished products for highly regulated products. The Quality Manager supports, directs, and provides guidance to all quality and regulatory activities, trials, and existing product modifications.

Primary/Essential Duties and Responsibilities

• Ensure compliance with all quality regulations, standards, and corporate policies including but not limited to ISO 9001:2015 and AAR M-1003 for assigned department
• Provide leadership and governance of all activities related to the lifecycle processes of the quality systems and programs, including defining the strategic direction, responsibility, authority, and communication to assure its safe and effective performance
• Responsible for development and maintenance of quality systems to comply with regulations, standards and corporate policies that govern the business such as ISO 9001:2015 and AAR M-1003
• Lead the implementation of strategies to sustain and improve the Quality organization to support the product lifecycle management from concept to product realization
• Responsible for design and operating effectiveness of internal controls, including a self-assessment and report to management
• Manages and participates in the development of regulatory and industry standards. Provides direction and oversight of evaluation of the regulatory impact of changes associated with product design change
• Manages and participates in the development and implementation of quality control specifications, standards, and programs for parts, products, and processes
• Lead a team of quality professionals in such areas as auditing, complaint handling, corrective and preventive action, document control, engineering, and regulatory
• Manages the continuous review of quality control programs and the formulation of new or revised policies and procedures to effect improvements, reduce costs and enhance efficiency
• Manages the establishment of programs to evaluate the precision and accuracy of production and processing equipment and testing, measurement, and analytical facilities
• Reviews data on product defects and recommends modifications
• Responsible for qualifying suppliers and monitoring vendor quality
• Ensure safe and effective workplace

DESIRED CHARACTERISTICS, COMPETENCES AND CAPABILITIES

• Experience leading functional quality teams
• Expertise in QMS development and maintenance such as ISO 9001 and AAR M-1003
• Experience with risk management, corrective action, complaint handling, document and record control, product realization, and managing outsourced processes, activities, and products
• Strong project management skills
• Demonstrated analytical and organizational skills
• Ability to formulate/articulate new policies and procedures to effect improvements, reduce costs and enhance efficiencies
• Ability to work collaboratively and maintain effective working relationships with co-workers
• In-depth knowledge and experience in application of quality problem solving tools/methodologies and ability to effectively lead problem-solving activities
• Ability to effectively problem-solve
• Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style

QUALIFICATIONS/REQUIREMENTS

• Bachelor’s degree in Engineering or technically related field
• Certifications in one or more of the following desired: CQE, CMQ or Six Sigma
• Five years of successful experience in the Quality field. Experience in the rail industry is a plus
• Minimum of three years of leadership experience within a manufacturing environment

• Ensure compliance with all quality regulations, standards, and corporate policies including but not limited to ISO 9001:2015 and AAR M-1003 for assigned department
• Provide leadership and governance of all activities related to the lifecycle processes of the quality systems and programs, including defining the strategic direction, responsibility, authority, and communication to assure its safe and effective performance
• Responsible for development and maintenance of quality systems to comply with regulations, standards and corporate policies that govern the business such as ISO 9001:2015 and AAR M-1003
• Lead the implementation of strategies to sustain and improve the Quality organization to support the product lifecycle management from concept to product realization
• Responsible for design and operating effectiveness of internal controls, including a self-assessment and report to management
• Manages and participates in the development of regulatory and industry standards. Provides direction and oversight of evaluation of the regulatory impact of changes associated with product design change
• Manages and participates in the development and implementation of quality control specifications, standards, and programs for parts, products, and processes
• Lead a team of quality professionals in such areas as auditing, complaint handling, corrective and preventive action, document control, engineering, and regulatory
• Manages the continuous review of quality control programs and the formulation of new or revised policies and procedures to effect improvements, reduce costs and enhance efficiency
• Manages the establishment of programs to evaluate the precision and accuracy of production and processing equipment and testing, measurement, and analytical facilities
• Reviews data on product defects and recommends modifications
• Responsible for qualifying suppliers and monitoring vendor quality
• Ensure safe and effective workplac