Responsibilities include but are not limited to:

• Positively engaging with customers and developing, growing and maintaining customer relationships.
• Fostering a supportive and inclusive work environment by collaborating closely with construction, commissioning, procurement, design, and operations stakeholders.
• Reviewing construction and installation methodologies and recommending improvements where required.
• Confirming that installed assets meet customer specifications.
• Reviewing and approving the schedule in conjunction with the design lead and project managers.
• Conducting area and room ready sign-offs in conjunction with the general contractor, project managers, and design managers.
• Recording all daily activities in the project-specific application.
• Conducting daily inspections using the project-specific application to verify installation quality and the timely correction of deficiencies.
• Driving attendance by the general contractor and relevant package stakeholders at joint inspections.
• Providing a link between the delivery, design, and operations teams to support the resolution of installation issues.
• Addressing quality issues and ensuring necessary modifications are made to maintain the agreed budget, schedule, and scope and improve project delivery.
• Agreeing a quality audit plan.
• Executing project audits and ensuring audit objectives are achieved.
• Consolidating, analysing, and reporting key audit data regularly to demonstrate compliance and conformance.
• Identifying areas for improvement and using disciplined problem-solving techniques to correct and prevent non-conformance.
• Improving process control through increased process capability and error-proofing.
• Documenting, aggregating, and reporting audit results, issues, lessons learned, and recommendations for corrective action.
• Preparing detailed audit reports that clearly summarise non-conformances and audit outcomes.
• Analysing and evaluating construction project quality metrics.
• Providing data-driven insights to support process adherence and conformance.
• Confirming that Level I, II, and III testing documentation is complete, including all required logs and reports.
• Attending and confirming base build handovers, re-energisation walkdowns, factory acceptance tests, site acceptance tests, and kick-off meetings.
• Using the project-specific application to track issues and maintain supporting documentation.
• Confirming that the general contractor is fulfilling its contractual requirements in accordance with the quality management plan.
• Providing weekly assessment reports, including the tracking of construction deficiencies and progress against scheduled milestones.
• Staying up to date with relevant construction and quality industry standards, regulations, and best practices.
• Continuously improving quality control procedures and protocols to support region-wide change management.
• Identifying opportunities to improve efficiency within audit and quality control workflows.
• Providing training and support to stakeholders on quality control processes, specifications, and best practices.
• Advising Directors promptly of any issues that have arisen, or that might arise, on projects; in particular those that might impact on Gleeds professional indemnity (PI) insurance.