EVERLAM is an international privately held chemical company headquartered in Mechelen, Belgium. 

With over 35 years of experience making high-quality Polyvinyl Butyral (PVB) film for architectural 

laminated safety glass, EVERLAM has become an international supplier with a reputation for consistent 

quality and excellent technical support. Our Center of Competence in Mechelen, Belgium, hosts the 

company’s commercial headquarters, R&D laboratory, technical center as well as the Group Shared 

Service Center. Bringing together, in one place, the company’s experts in all disciplines creates stronger 

synergies across functions to propose innovative solutions to customers. 

What’s the mission context?

We are seeking a Quality Manager who is responsible for leading and continuously improving the Quality 

Management System (QMS) at Everlam's Hamm (Germany) facility. The role ensures compliance with ISO 

9001 and other applicable standards, maintains product and process quality, drives corrective and 

preventive actions, supports customer satisfaction, and promotes a culture of quality and continuous 

improvement across the organization. 

The Quality Manager works closely with Production, Technology, Supply Chain, Maintenance, Sales, 

Customer Service, and suppliers to ensure that quality requirements are understood, implemented, 

monitored, and continuously improved. You will be reporting to the Technology Manager. 

What are the key responsibilities? 

• Maintain, develop, and continuously improve the site's Quality Management System (QMS) in accordance with ISO 9001 and coordinate internal and external audits and follow up on audit findings. Ensure all quality-related processes, procedures, work instructions, and records are maintained and regularly reviewed. 
• Manage customer complaints and ensure effective investigation and resolution. Initiate corrective and preventive actions resulting from customer complaints, audit findings, process deviations, non-conformities, and quality incidents. Lead root cause investigations using structured problem-solving methodologies and monitor implementation and effectiveness of corrective actions. 
• Own and maintain product specification sheets and quality-related technical documentation. Ensure specifications are accurate, up-to-date, controlled, and aligned with customer and regulatory requirements. 
• Establish and monitor quality control plans and inspection procedures. 
• Update and improve quality standards and acceptance criteria for raw materials 
• Support supplier qualification and approval processes, collaborate with Procurement and Technology teams to address supplier-related quality issues. Monitor supplier quality performance and initiate improvement plans where necessary. 
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