Client Details

Our client is a well-established and highly respected manufacturing business serving a diverse customer base across the UK and Europe. Operating within a complex and regulated production environment, the organisation is committed to delivering high-quality products, operational excellence and continuous improvement. Due to ongoing growth and investment, they are seeking an experienced Quality Manager to join their leadership team.

Description

This is a key leadership position responsible for developing and delivering the site's quality strategy, ensuring products, processes and systems consistently meet customer, regulatory and business requirements. Working as a member of the Site Leadership Team, you will champion quality standards across the operation, driving a culture of compliance, accountability and continuous improvement.

You will act as the subject matter expert for quality management, leading audits, managing quality systems, overseeing quality control activities and supporting business-wide initiatives that enhance product quality and operational performance.

Key Responsibilities

• Develop and deliver the site quality strategy aligned to group and divisional objectives.
• Develop, maintain and continuously improve the Quality Management System.
• Ensure compliance with relevant regulatory, customer and industry standards.
• Lead, mentor and develop the QA, QC and Hygiene teams.
• Act as the primary contact for customer audits, regulatory inspections and certification activities.
• Monitor, analyse and report on quality performance metrics and KPIs.
• Lead investigations into quality incidents, driving root cause analysis and corrective actions.
• Partner with Production, Supply Chain and HSE teams to embed quality throughout the operation.
• Drive improvements in hygiene management and contamination control practices.
• Assess the impact of changes to processes, equipment and people on product quality and compliance.
• Promote a culture of continuous improvement through quality-focused initiatives and best practice.