Why join us?
Because NaughtOne don’t make furniture for your home, you probably don’t know us. But LinkedIn, Google and Adobe do – because they all have our designs in their workplaces.
The NaughtOne team are just as unique as the furniture we create and if you come to work with us, you’ll be joining a global business with a Yorkshire spirit. We have colleagues all over the world because the world is our customer, but our personality reflects our home: down-to-earth, friendly and honest.
We’ve received numerous accolades, including The Queens Award for Enterprise for International Trade, and that makes us proud. We’ve always cared deeply about sustainability and we’re always looking for ways to do more and have a stronger impact. We don’t do it because it’s good for business – we do it because it’s the right thing.
If any of that makes you curious, good – because curious people thrive at NaughtOne. Perhaps you’ll be thriving at NaughtOne soon.
Purpose
The Quality Manager will work closely with Suppliers, Engineering, Operations & Production teams in the UK & overseas. You will be responsible for developing relationships, implementing and maintaining quality control measures throughout the production process to maximise efficiencies.

Responsibilities / Key Deliverables

• Provide support to manufacturing to develop effective procedures/work instructions that meet the requirements of ISO9001 and other quality and environmental management standards.
• Supplier Management to include approval of supplier, supplier audits and driving improvement in the supply chain of components and finished goods.
• Implementation of effective corrective actions through robust root cause analysis and facilitation.
• Manage the global NCR process chairing weekly meetings using the data to help drive improvements to products and processes.
• Implement methodologies for establishing “cost of poor quality”.
• Create visual awareness of quality metrics to communicate to the business.
• Develop & execute a process audit plan.
• Continuously improve the quality of externally supplied parts and manage the qualification of new parts or changes to parts.
• Ensure all quality, production and assembly documents are maintained to the latest issue and available at all locations globally.
• Work as part of the NPD team to help guide design decisions as representative of production and quality.
• Assist in the production integration of new products, supporting the new product introduction (NPI) process
• Manage and improve the Continuous Improvement process
• Act as the voice of the client having the final decision on quality concerns.

Core Competencies

• At least 5 years in a manufacturing organisation
• Degree in Mechanical Engineering or Advanced Vocational Qualification ie HND in Mechanical Engineering
• Practical understanding of common manufacturing quality control methods
• A structured and methodical work style
• Able to grasp technical issues quickly and lead and assist in problem solving activities
• Experience of Core Quality Tools and good understanding of standard problem-solving Tools and Techniques
• Knowledge of process auditing techniques to ensure compliance to defined quality requirements
• Able to communicate in a constructive manner with personnel at various levels within the organisation and with customer and supplier representatives
• Experienced in manufacturing processes including wood & metal fabrication and injection moulding
• Knowledge of measuring equipment and techniques
• Pro-active & self- motivated with an ability to work using own initiative
• Excellent computer skills including proficiency in MS office programs.

Dimension of role
Reporting to the Head of Design & Engineering, the role is split across our production site in Elland, West Yorkshire and Head Office in Harrogate. A full driving licence is required for the role as it requires travel in the UK to supplier sites as well as international travel, primarily to the US.
Who We Hire?
At NaughtOne we believe in keeping things simple. So simply put, we hire qualified applicants representing a wide range of backgrounds and abilities – we are committed to equal opportunity employment. We honour and celebrate people’s individuality, diversity and authenticity. In this inclusive environment, we thrive together, creating endless opportunities for us all to shine. Here, you can bring your whole self to work.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at
careers_help@millerknoll.com

• Provide support to manufacturing to develop effective procedures/work instructions that meet the requirements of ISO9001 and other quality and environmental management standards.
• Supplier Management to include approval of supplier, supplier audits and driving improvement in the supply chain of components and finished goods.
• Implementation of effective corrective actions through robust root cause analysis and facilitation.
• Manage the global NCR process chairing weekly meetings using the data to help drive improvements to products and processes.
• Implement methodologies for establishing “cost of poor quality”.
• Create visual awareness of quality metrics to communicate to the business.
• Develop & execute a process audit plan.
• Continuously improve the quality of externally supplied parts and manage the qualification of new parts or changes to parts.
• Ensure all quality, production and assembly documents are maintained to the latest issue and available at all locations globally.
• Work as part of the NPD team to help guide design decisions as representative of production and quality.
• Assist in the production integration of new products, supporting the new product introduction (NPI) process
• Manage and improve the Continuous Improvement process
• Act as the voice of the client having the final decision on quality concerns