Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence. thyssenkrupp Aerospace is a subsidiary of the internationally operating thyssenkrupp Group. We focus on supplying aerospace raw materials and finished part logistics to the world’s leading aerospace companies and their supply chains. Operating from 35 service centers in 15 countries throughout the Americas, Europe and Asia Pacific enables us to aggregate demand across a single supply chain on behalf of the world’s leading OEM’s, while at the same time providing a truly responsive local service to meet the needs of individual subcontractors anywhere in the world.

JOB SUMMARY

Direct, lead and supervise the development of a total quality environment with an emphasis on unexcelled customer satisfaction and continual quality improvement. Accomplish quality-related objectives through the use of quality meetings, planning, training, statistics, and internal/external audits. Ensure that processes and products are in compliance with the current Quality Management System requirements and applicable regulatory obligations. Serve as the designated authority for regulatory programs (e.g., ODA), maintaining compliance with external agency expectations while aligning with company quality standards.

KEY ACCOUNTABILITIES:

• Direct and coordinate all aspects of Quality Management, including ISO/AS/TS compliance, quality improvement initiatives (CQIB), and customer satisfaction strategies to support company goals and objectives.
• Report on the suitability and effectiveness of the Quality Assurance System while fostering a strong quality culture across all branches through leadership collaboration and communication.
• Partner with department managers to establish goals, assess competencies, and guide quality outputs in alignment with corporate Quality Objectives.
• Maintain frequent communication with site Quality Assurance Representatives to ensure consistency, effectiveness, and alignment across regions.
• Lead and oversee quality assurance functions, including planning, statistical process controls, corrective/preventive action systems (CPAR), customer/vendor claims, trend analysis, and documentation of customer quality requirements.
• Direct internal and external audits, provide technical assistance, root cause/corrective action process, manage quality non-conformance and drive employee training and development in quality, regulatory compliance, LEAN, and safety.

QUALIFICATIONS:

Must Haves:

• Working knowledge of FAA Rules and Regulations
• 3 years as an FAA ODA Unit Member
• Maintain ODA Unit Member Listing and other required ODA program records
• Review initial Unit Member (UM) applications and arrange ODA UM evaluation panels and submit applications and evaluation panel results to the FAA
• Track/ensure training requirements are met by all ODA UMs and prepare training materials as required
• Assist in the development of ODA (Quality Manual changes and submit changes to the Rolls Royce ODA Administrator)
• Review FAA policy updates with ODA Lead Administrator to determine impact on current ODA procedures and training
• Plan/assist in execution of ODA audits with Customer and FAA

PREFERRED REQUIREMENTS:

• ASQ certification
• ISO Lead Assessor Certification
• 5 years plus Quality Assurance/Control/ODA Focal-Unit Member experience.
• Training in strategic planning and motivation

REGULATORY & ODA RESPONSIBILITIES:

• Responsible for maintaining ODA Unit Member records and documentation, coordinating application reviews and evaluation panels with the FAA, and tracking/ensuring completion of required training for all Unit Members.
• Supported development of ODA quality manuals and procedures, coordinated updates with ODA representatives/stakeholders, and evaluated FAA policy changes to determine impacts on existing processes and training.
• Plan and support execution of ODA and FAA audits, assist with preparation and submission of quality audit reports, and track/ensure timely closure of corrective actions and audit findings in coordination with stakeholders.
• Assist with preparation and coordination of Unit Member annual evaluations, manage and distribute quality/ODA correspondence with stakeholders, and track/report ODA and FAA-required metrics.
• Compile and analyze data for ODA quarterly reports and ensure accurate submission of final reports to the FAA.
• Provide leadership and direct supervision to quality department teams across multiple functions, ensuring alignment with organizational goals.
• Report directly to the Plant Manager and indirectly to Corporate Regulatory/Trade Compliance leadership to drive corporate quality, standardization, and safety initiatives.
• Participate, support, and comply with all health, safety, quality, ISO and 6S Initiatives, compliance and Lean initiatives, requirements, and/or trainings.
• Ability to access and work in SAP or other Warehouse Management System
  The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Meet all other TKMNA employee attributes and competencies
  This position has been identified as “safety sensitive” by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.