ABOUT THIS OPPORTUNITY

Are you highly organised, people-focused, and ready to make a real impact? We’re looking for a dedicated Quality Officer to join our team in our Sydney Eastern Suburbs.
The Quality Officer is responsible for overseeing the quality and compliance of the business including planning, directing and coordinating activities that help us run efficiently whilst ensuring we are embedding quality care and practice across our Sydney Eastern Suburbs.

• Lead by example, embodying and championing Dovida’s values, mission, and culture, while promoting the highest professional standards across the organisation.
• Stay ahead of change by communicating aged care reforms and legislative updates clearly and effectively, ensuring the local office is well-informed and prepared to comply with any significant change requirements.
• Oversee and maintain compliance with the national quality management systems, including audits, other compliance activities, and continuous improvement initiatives that drive better outcomes for clients and the business.
• Promote a safe and compliant workplace, ensuring adherence to the National WHS Policy and state legislation, initiatives, and office standards that prioritise the wellbeing of both employees and clients.
• Collaborate closely with the key stakeholders in the organisation to support business-wide process improvements that reflect our commitment to quality and innovation in service delivery.
• Maintain and promote a culture of continuous improvement, encouraging feedback, knowledge-sharing, and practical solutions that make a positive impact across all areas of the organisation.