Quality Production Support Technician at Persona Signs LLC

Madison, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Continuous Improvement, Quality Standards, Risk Identification, Documentation, Process Improvement, Coaching, Root Cause Analysis, Corrective Action, Preventive Action, In-Process Inspections, Microsoft Office Suite

Industry

Business Supplies & Equipment

Description

Description Position Summary: A Production Support Technician plays a crucial role in driving continuous improvement and ensuring exceptional quality standards across our operations, with focus on daily support of production operations and identifying quality risks, supporting improvement initiatives, documenting best practices, and fostering a culture of quality throughout the organization. Core Responsibilities: Identify and analyze potential risks to consistent quality outputs. Support departmental efforts to enhance quality through inspections, research, and comprehensive documentation. Document and communicate best practices, non-conformances, and opportunities for process improvement. Provide coaching, support, and education to employees on quality methodologies and tools. Contribute to the reduction of quality-related cost drivers. Conduct in-process inspections on the production floor, documenting findings and collaborating with operations leadership. Partner with Manufacturing Engineers to implement process improvements. Investigate internally identified improvement opportunities, determining root causes and implementing corrective/preventive actions. Requirements Required Qualifications: Excellent written and verbal communication skills. Proven problem-solving abilities, including root cause and corrective/preventive action analysis. High level of integrity and a strong work ethic. High school diploma or equivalent. Experience in complex issue resolution. Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Success Measures: Reduction in Production caused non-conformances and recurrence. Reduction in Cost of Quality. Improved “Quality Mindset” ownership of production team members. Position Type and Expected Hours of Work This is a full-time position. Typical Days and hours worked are Monday through Friday, with starting time negotiable at hire. May require overtime as needed. Physical Demands This position will require an employee to be able to work sedentary at a desk and physically on the production floor environment with varying noise levels.

Responsibilities

The technician will drive continuous improvement and ensure quality standards by supporting daily production operations, identifying quality risks, and documenting best practices. Core duties include conducting in-process inspections, collaborating on process improvements with engineers, and investigating improvement opportunities to determine root causes.