Quality Project Manager at WVU Medicine

, , United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Communication Effectiveness, Resource Management, Critical Thinking, Collaboration, Accountability, Decision Making, Influencing, Leading, Project Management Tools, Administrative Responsibilities, Team Building, Problem Solving, Customer Satisfaction, Risk Management, Change Control

Industry

Hospitals and Health Care

Description

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Responsible for leading a project team (or teams) on organizational wide mid-to-low risk projects affecting multiple people within a limited number of areas/departments May also be responsible for overall project management of smaller scale projects. Responsible for planning, directing and coordinating all aspects of Quality projects. This includes, but is not limited to, project work plan development & management, project plan reporting, issue tracking, scope development & management, project cost, resource & time management, project communications and project risk management. Collaborates with IT, vendors, and Customers to ensure successful completion of projects. May also be responsible for serving as a liaison between the Quality Department and other practices affiliated with the health system. This may include providing appropriate on-site visits, facilitating regular communication, resolving client requests, and overseeing resolution of issues to ensure delivered services meet client needs and expectations outside of defined projects. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, EXPERIENCE, AND/OR LICENSURE: 1. Bachelor’s degree in a related field, OR High School Diploma or equivalent AND Four (4) years of relevant experience such as project management, project coordination, project lead, and systems analysis. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Certified in a Project Management Program such as Lean/Six Sigma. CPHQ Certification. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Project Management: Work significantly affects multiple people within a limited number of areas/departments. Responsible in all aspects of project planning, including project proposal reviews to determine goals, time frame, funding, project approach, staffing requirements, deliverables, and allocation of resources. Create and maintain project work plans utilizing the standard project management software tool(s) to drive the project. Maintains the project work plan to facilitate project progress tracking. Develops and maintains project scope/charter with assistance from management. Develops and maintains project schedule. Responsible for all processes related to the timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of project information. Participates in meeting the goals and objectives of the department and the division in accordance with the goals and objectives of the organization. Facilitation of proper transition of project support to Customer Service at the completion of each assigned project. Proactively manages project to identify potential risks and/or issues and escalates appropriately. Implements and monitors the change control process, and documents and facilitates the outcomes of the change control process for assigned projects. Demonstrates thorough understanding of project management phases, techniques and tools. Strong and tested project management skills, including sponsor and risk management. Understand Customer, their needs; provides realistic expectations, actively monitors customer satisfaction. 2. Communication Effectiveness: Ensures project status, issues, and successes are clearly communicated to all levels (team, management, stakeholders, etc.), documented and is in accordance with project plan and standards. Ensures open communication and maintains objectivity in all communication utilizing fact-based information. Listens effectively and clarifies information as needed; interprets verbal and non-verbal messages from others; communicates tactfully and candidly. Conducts routine project meetings to share organizational information and to provide guidance, direction, motivation, and to discuss overall performance of respective staff relative to work assignments. Participates in pre-engagement preparation and implementation planning, and transition to support. Motivates project team to action. Identifies common themes, makes inferences, and draw conclusions. 3. Resource and Fiscal Accountability: Ensure acceptable level(s) of project staffing and oversight of consultants, contractors, and vendors to meet the requirements of the agreed upon contract/RFP stipulations for assigned IT projects Directly manages all internal resources assigned to project or program for work assignment completion, and manages external resources in the absence of a vendor project manager. Schedules activities, events, and programs, as well as the work of project team members, in support of Customer needs and expectations. Establishes and maintains cooperative and positive working relationships with customers and project staff. Escalates vendor related issues for resolution. Manages vendor Project Manager and coordinates with vendor PM to manage vendor resources. Manages vendor invoicing related to assigned projects. Project budgets typically under $500,000 4. Critical Thinking Skills and Problem Solving: Responsible for identifying and managing projects with limited risk. Engages the proper resources and facilitates the resolution of project related problems. Tracks and Maintains issues/risk logs. Recognizes problems or situations that are new or without clear precedent. Evaluates alternatives and finds solutions using a systematic approach. 5. Collaboration: Demonstrates collaboration skills and techniques; define alternate solutions; resolve conflicts; and create positive relationships with others. Establishes clear ground rules for behavior during project activities. Maintains a controlled and relaxed demeanor during intense situations. Uses good listening skills to document the issue accurately. Activates proper escalation protocols. Develops positive relationships with Customers, team, and sponsor. 6. Accountability and Decision Making: Prioritized own and team's work. Anticipates consequences of actions, potential problems, or opportunities for change. Sets and meets realistic deadlines. Forecasts changes and communicates current and projected issues. Understands how and when to make a choice; how and when to escalate issues to higher levels. Analyzes the risks and future impact of decisions. 7. Influencing and Leading: Exerts strong influencing skills to impact choices on immediate and long-term decisions. Continual adjustments with stakeholders in a persuasive and positive manner, to keep project on course using win-win negotiation techniques. 8. Project Management Tools: Utilizes working knowledge of current organization’s versions of desk top software to perform project planning and oversight, for example: Windows, MS Project, MS Office, MS SharePoint. 9. Administrative Responsibilities: Participates in planning and implementing change and maintaining and improving productivity through attendance and participation in departmental functions and staff meetings. Promotes and contributes positively to the teamwork of the department by volunteering to assist co-workers, contributing ideas and participating in problem solving efforts with co-workers. 10. Team Building: Assists and mentors co-workers. Performs the following core duties: participates in mentoring, training, and development of other employees. Seeks and respects the views of others, including patients/families and customers when appropriate. Creates and updates internal documentation for team members to use. Coaches and provides support/encouragement for employees to exceed their own expectations. 11. This position may require travel to other facilities or affiliated sites to assist with implementations, training, and/or support. 12. Adheres to the established policies of the West Virginia United Health System (WVUHS) as well as the policies of the entity or entities where the Quality team member is assigned to work and/or employed. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. The work environment is a standard office environment. SKILLS AND ABILITIES: 1. Ability to handle and maintain confidential information. 2. Ability to work well under high stress conditions. 3. Ability to work independently or cooperatively as a team member. 4. Ability to adapt to various workloads and assignments. 5. Ability to work with multi-disciplinary groups. 6. Must have reading and comprehension ability. 7. Must be able to type. 8. Possess good oral and written communication skills. 9. Ability to prioritize tasks. 10. Ability to work in a fast paced and rapidly changing environment. 11. Must be flexible. 12. Ability to sit for extended periods of time. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: RMH Reynolds Memorial Hospital Cost Center: 405 RMH Quality Management Address: 1 Medical Park Drive Wheeling West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Thank you for your interest in working for WVUM. Please explore our open opportunities in the list below and apply for any positions in which you would like to be considered. You'll be able to keep track of your progress on our site. The West Virginia University Health System is West Virginia’s largest health system and the state’s largest employer with more than 3,400 licensed beds, 4,600 providers, 35,000 employees, and $7 billion in total operating revenues. The Health System is comprised of 25 hospitals – including J.W. Ruby Memorial Hospital, an 880-bed academic medical center, and the 150-bed WVU Medicine Children’s Hospital in Morgantown, West Virginia – and five institutes. To learn more, visit WVUMedicine.org.

Responsibilities

Responsible for leading project teams on mid-to-low risk projects affecting multiple departments. Collaborates with IT, vendors, and customers to ensure successful project completion and serves as a liaison between the Quality Department and other practices.