Company Description
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, mlcoa is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.
Job Description
We are seeking an experienced industry case manager or equivalent on a part time basis 4 days per week who can think of nothing better than to work closely with colleagues, referring clients, and our world-class Specialist Medical Consultants whilst reviewing specialist medical reports to deliver evidenced-based, insightful and helpful medical opinions for the best possible health and work outcomes.
If you are team orientated, thrive in a friendly and supportive environment, and enjoy a highly professional culture that is completely dedicated to focusing on the best outcomes for all of our clients, we would love to hear from you!

WHAT IS THE ROLE?

In a nutshell, the role of Quality Reviewer is all about reviewing specialist medical reports to support the process of delivering a clear, accurate, and timely opinion to all stakeholders. This is a unique and critical role in our business so informed and important health, work, and other life related decisions can be made.

AS SUCH, EACH DAY THIS ROLE INVOLVES:

• Reviewing specialist medical reports to deliver the highest quality and timely independent medical opinions to our clients
• Working closely with colleagues, referring clients and specialist consultants to ensure accuracy and clarity is provided in reports for effective decision making
• Ensuring all legislative and customer compliance requirements are met prior to a report being released
• Troubleshooting and escalating where required inaccurate, deficient, or incomplete reports and discussing with referrers and consultants to resolve all issues that need to be addressed
• Identifying and contributing to any report quality and process improvement to achieve constant and never-ending improvement for all of our key stakeholdersWorking within a fast-paced commercial environment to deliver the highest standard of customer experience to our clients REF8740H
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  Qualifications

TO BE SUCCESSFUL IN THIS ROLE, THE FOLLOWING EXPERIENCE IS DESIRABLE:

• Minimum 2 years’ experience in an industry case management, injury management advisor, or allied health role within a personal injury and/or accident compensation setting
• Experience relating to interpreting and utilising independent medical reports
• An understanding of the worker’s compensation environment, insurance schemes, fitness for work frameworks, permanent impairment assessments and the medicolegal environment
• Tertiary qualification in a health-related science or other relevant discipline
• Outstanding relationship building skills with exceptionally well-developed emotional and social intelligence
• A natural orientation to customer service with a capacity to problem solve to deliver a quality outcome for all key stakeholders
• A keen focus on being efficient, productive, and focused with the highest level of attention to detail
• Superior verbal and written communication skills including negotiation and influencing skills
• A resilient personality with a natural orientation towards solving challenges and working with others positively and respectfully
  This is a fantastic opportunity for someone seeking to work within a highly professional, well respected National medical services group. mlcoa offers a supportive and healthy environment where client focus, team spirit and respect are key features.
  If this sounds like the role for you, please apply below.
  

  mlcoa

Additional Information