Company Description
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, mlcoa is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.
We offer insightful and actionable medical advice for better health outcomes and have a carefully curated panel of world class medical specialists.
We offer a range of solutions, including but not limited to independent medical examination, Medical Advisory Services, Risk Assessment Services, and Telehealth solutions.
Job Description

ABOUT YOUR ROLE:

We are expanding our National Quality team and would love to welcome an experienced and dynamic candidate to take on the integral position of a part time Quality Reviewer.
As a Quality Reviewer who isn’t afraid to try something different, you will bring your experience and maturity to the role along with excellent time management and organisational skills and be a team player always willing to go the extra mile to help serve our customers.
The Quality Reviewer’s primary purpose is to review specialist medical reports to deliver evidenced-based, insightful and helpful medical opinions that are clear, accurate, compliant, and timely in order to facilitate informed decision-making regarding an individual’s health and work outcomes.
Your professional background will ideally come from personal injuries Insurance, DVA or government compensation authorities, clinical practice, allied health, or other Quality Assurance roles.

To be successful in this role it is desirable you will have:

• Minimum 3 years’ experience in personal injuries Insurance, clinical practice, allied health or other Quality Assurance roles
• Proficient skills in Microsoft word and ability to learn Practice Manager Operating Systems
• Strong ability to read, interpret and make critical judgement calls
• Excellent time management and organisational skills to manage high report volumes
• Ability to balance quality, speed, and accuracy
• High levels of EQ, motivated by improvement and the opportunity to test and learn from new ideas
• Genuine passion for providing exemplary customer service
• Positive attitude and growth mindset